We're working with an established real estate agency seeking an experienced Team Leader / Client Services Manager to support its General Manager and Property Management team.
The Opportunity & Advantages
This role offers variety across team support, relief property management and daily operations. You'll work closely with the General Manager, helping resolve issues, support staff and maintain consistent service during periods of leave.
Why You'll Love This Role
- Up to $110,000 + Superannuation, depending on experience
- No permanent portfolio
- A varied role combining property management, training and operational support
- Work closely with the General Manager on team coordination and performance
- Occasional work-from-home flexibility when required
Role Responsibilities
As Team Leader / Client Services Manager, you'll provide practical support across the property management department, stepping in to cover portfolios and assisting the team with day-to-day challenges.
Your responsibilities will include:
- Covering Property Managers during annual leave and sick leave
- Managing relief portfolios of approximately 150–160 properties
- Troubleshooting tenancy matters and providing guidance to the PM team
- Supporting staff training and onboarding
- Assisting the General Manager with KPI reporting and compliance management
- Helping with team coordination and general office operations
- Assisting the leasing team when required
This is primarily an office-based position, with work-from-home arrangements considered on an as-needed basis rather than a fixed weekly day.
Role Requirements
You’ll be an experienced property management professional who enjoys supporting others, resolving issues and adapting to changing priorities.
To be successful, you’ll have:
- A strong background in residential Property Management
- Hands-on QCAT experience—essential for this position
- Confidence stepping into different portfolios and managing tenancy matters
- Strong organisational and time management skills
- Clear communication and a practical approach to problem-solving
- The ability to guide colleagues and support daily team operations
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📌 Property Management Team Lead $80K-$110K + Super (Albion)
🏢 Ascend Recruit
📍 Albion
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