We’re seeking a reliable, diligent and enthusiastic Optical Receptionist to join our friendly team.

About Moore Eyes

Moore Eyes is a locally owned and operated optical practice with clinics in both Rockhampton and Yeppoon. We combine the professionalism of a medical practice with the style and service of a retail environment, offering our patients the best in eye care and eyewear.

About the Role

We’re seeking a reliable, diligent and enthusiastic Optical Receptionist to join our friendly team. You’ll play a key role in delivering exceptional customer service, managing patient appointments and supporting the day-to-day operations of our busy clinics.

Training is provided in-store, so no prior optical experience is necessary — just a great attitude and a willingness to learn.

Key Responsibilities

- Greet and assist patients in a professional, caring and friendly manner (in person and by phone)
- Manage appointments, invoices, receipts and patient data accurately
- Handle incoming and outgoing emails professionally and efficiently
- Provide advice on eyewear selection (training provided)
- Process stock orders, deliveries and returns




- Support the smooth running of both Rockhampton and Yeppoon clinics

Skills & Attributes

- Excellent customer service and communication skills
- Strong organisational and multitasking ability
- Accurate data entry and competent computer skills
- Qualified presentation and positive attitude
- Compassion, patience and enthusiasm for helping people of all ages
- Experience in sales, cash handling or phone-based service (advantageous)
- Approx. 38 hours per week, starting as casual on the probation period of 6 months
- Must be available Saturday mornings (to 1:00 pm) as part of a rotating roster
- Must be able to work across both Yeppoon and Rockhampton locations

Why Join Us?

At Moore Eyes, fashion meets science — we offer a supportive team culture, hands-on training and the opportunity to develop skills in both retail and healthcare environments.

If you’re passionate about people and love providing great service, we’d love to hear from you.

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📌 Receptionist (Rockhampton)
🏢 Moore Eyes
📍 Rockhampton