Warehouse Operations Manager

Sydney, NSW | Marchon Australia

Hands-on warehouse leader with a passion for people, inventory accuracy and continuous improvement?

Marchon Eyewear Australia is seeking an experienced Warehouse Operations Manager to lead the day-to-day operation of our Sydney warehouse and support the distribution of the Marchon and Marcolin eyewear portfolios across Australia and New Zealand.

This is a practical, hands-on leadership role with responsibility for warehouse performance, inventory control, freight coordination, workplace safety and team development. You will create a disciplined, well-organised working environment while identifying opportunities to improve processes, productivity and service levels.

Employed by Marchon Australia, the role supports both the Marchon and Marcolin portfolios and works closely with Sales, Finance, Inventory Planning, Customer Service and other business functions.

About Us

Marchon and Marcolin are global eyewear businesses representing some of the world’s most recognised fashion, lifestyle and performance brands.

In Australia and New Zealand, we partner with leading optical groups, independent practices and retail customers to deliver high-quality eyewear products and service. As part of our local team, you will work in a team-oriented environment with exposure to regional and international stakeholders.

About the Role

Based at our Sydney warehouse, you will be responsible for ensuring products are received, stored, controlled and dispatched safely, accurately and efficiently.

You will lead the warehouse team, oversee inventory integrity, coordinate freight activity and maintain effective warehouse processes and performance measures. The successful candidate will be visible on the warehouse floor, comfortable working through operational issues and capable of balancing immediate priorities with longer-term process improvement.

What You’ll Be Doing

Warehouse Leadership and Performance

· Lead, support and develop the warehouse team, creating clear expectations and accountability for performance.

· Oversee daily warehouse activities, including receiving, put-away, picking, packing and dispatch.

· Monitor warehouse productivity, accuracy, service and quality measures.

· Ensure daily workloads and resources are effectively planned and prioritised.

· Provide coaching, training and development to warehouse employees.

· Promote a collaborative, practical and solutions-focused team culture.

· Ensure new employees receive appropriate induction, systems and process training.

Inventory Management and Control

· Maintain strong inventory accuracy across the Marchon and Marcolin portfolios.

· Oversee stock receipting, storage, transfers, adjustments and inventory control processes.





· Plan and coordinate stocktakes and cycle-counting activities.

· Investigate inventory discrepancies and implement corrective actions.

· Monitor stock movement and warehouse locations to support accuracy and efficient product flow.

· Ensure goods received are correctly checked, recorded and stored.

· Work closely with Inventory Planning and Finance to resolve stock-related issues.

· Maintain accurate records and reporting for inventory quality and improvement activities.

Freight and Distribution

· Coordinate inbound and outbound freight activities to support customer delivery expectations.

· Work with freight providers to address service, cost or delivery issues.

· Monitor freight performance and escalate recurring issues where required.

· Support the efficient and cost-effective movement of products between locations.

· Ensure dispatch, invoicing and consignment processes are completed accurately.

· Work collaboratively with Customer Service and other internal teams to resolve delivery-related matters.

Safety, Compliance and Facilities

· Maintain a secure, organised and compliant warehouse environment.

· Ensure team members follow workplace health and safety requirements and established operating procedures.

· Identify workplace risks and implement appropriate corrective actions.

· Ensure warehouse equipment, including forklifts, is appropriately maintained.

· Oversee warehouse supplies and raise purchase orders where required.

· Coordinate warehouse facility matters with internal stakeholders, property management and service providers.

· Maintain appropriate documentation for safety, training and operational compliance.

Process Improvement and Reporting

· Review warehouse processes and identify opportunities to improve efficiency, accuracy and consistency.

· Develop, document and maintain standard operating procedures.

· Use operational data and reporting to identify trends and improvement opportunities.

· Establish clear performance measures and hold the team accountable for agreed outcomes.

· Support system, process and automation initiatives affecting warehouse and inventory operations.

· Provide clear operational updates to local and international stakeholders.

· Partner with other departments to support a smooth and reliable flow of products through the business.

What Success Looks Like

You are a practical and visible leader who sets clear standards,



builds accountability and supports your team to perform at its best. You combine strong warehouse discipline with a continuous-improvement mindset and remain calm and solutions-focused when priorities change.

You take ownership of inventory accuracy, safety and service outcomes, communicate clearly with stakeholders and are comfortable working across two brand portfolios in a fast-moving environment.

Skills & Experience

· Demonstrated experience managing a warehouse, distribution or inventory operation.

· Proven experience leading, coaching and developing an operational team.

· Strong knowledge of warehouse processes, inventory control and stock management.

· Experience coordinating freight providers and delivery activities.

· A hands-on leadership style and willingness to remain actively involved in daily operations.

· Experience establishing KPIs and improving team performance.

· Strong attention to detail and a disciplined approach to inventory accuracy.

· Experience developing or maintaining standard operating procedures.

· Confidence using ERP, warehouse or inventory management systems.

· Working knowledge of Microsoft Excel, Outlook and other Microsoft Office applications.

· Strong written and verbal communication skills.

· Knowledge of workplace health and safety requirements within a warehouse environment.

Highly Regarded

· Experience within eyewear, fashion, accessories, wholesale distribution or a related consumer-products environment.

· Experience supporting more than one brand portfolio or business operation.

· Previous exposure to supply chain planning, demand planning or procurement.

· Previous responsibility for, or close partnership with, a customer service function.

· Experience working within a global or multinational organisation.

· Formal qualifications in logistics, warehousing, operations, supply chain or business.

· Forklift licence or relevant warehouse safety certifications.

Why Join Us?

· Lead an important operational function supporting two internationally recognised eyewear portfolios.

· Take ownership of warehouse performance and inventory accuracy.

· Create meaningful improvements across systems, processes and team capability.

· Work collaboratively with local, regional and global stakeholders.

· Join a business representing some of the world’s best-known eyewear brands.

· Build broader operational exposure as the position and organisation continue to evolve.

Ready to Apply?

If you are a hands-on warehouse leader who enjoys developing people, improving processes and creating a safe, accurate and high-performing operation, we would like to hear from you.

Apply with your CV and a brief cover letter outlining your relevant experience and interest in the position.

📌 Warehouse Operations Manager (Banksmeadow)
🏢 Marchon Eyewear
📍 Banksmeadow