Training Design, Coordination and Operations Officer

MTP Services is seeking an experienced Training Design, Coordination and Operations Officer to support the development, coordination and continuous improvement of security training programs within a Federal Government setting.

This role combines training design, eLearning development, financial administration, reporting, procurement, training coordination and stakeholder engagement, with a strong focus on maintaining security training compliance.

Key Responsibilities

- Develop and update training packages, eLearning content and presentations using Articulate, PowerPoint and other design tools.
- Coordinate training schedules, course enrolments and mandatory training requirements for staff and eligible family members.
- Maintain accurate training records and compliance information using Learning Management Systems (LMS).
- Prepare monthly financial reports, reconciliations, training statistics and management dashboards using Excel.
- Support financial administration, including monitoring training expenditure, maintaining financial records and assisting with budget tracking.
- Support procurement activities, RFQs, contract administration and vendor management, including contract management meetings.
- Liaise with internal stakeholders, external training providers and government agencies.
- Work closely with security policy teams to update training requirements in response to emerging threats, policy changes and operational priorities.
- Manage competing training priorities during peak operational periods.
- Support onboarding and ensure new starters meet mandatory security training requirements.





MTP Services is seeking an experienced Training Design, Coordination and Operations Officer to support the development, coordination and continuous improvement of security training programs within a Federal Government environment.

This role combines training design, eLearning development, financial administration, reporting, procurement, training coordination and stakeholder engagement, with a strong focus on maintaining security training compliance.

Key Responsibilities

- Develop and update training packages, eLearning content and presentations using Articulate, PowerPoint and other design tools.
- Coordinate training schedules, course enrolments and mandatory training requirements for staff and eligible family members.
- Maintain accurate training records and compliance information using Learning Management Systems (LMS).
- Prepare monthly financial reports, reconciliations, training statistics and management dashboards using Excel.
- Support financial administration, including monitoring training expenditure, maintaining financial records and assisting with budget tracking.
- Support procurement activities, RFQs, contract administration and vendor management, including contract management meetings.
- Liaise with internal stakeholders, external training providers and government agencies.




- Work closely with security policy teams to update training requirements in response to emerging threats, policy changes and operational priorities.
- Manage competing training priorities during peak operational periods.
- Support onboarding and ensure new starters meet mandatory security training requirements.

Skills & Experience

- Experience in training coordination, learning and development or instructional design, ideally within government.
- Strong Excel and financial administration skills, including reporting, reconciliations, data analysis and dashboard preparation.
- Experience supporting procurement processes, RFQs, contract administration, vendor management or budget tracking.
- Experience developing training materials, presentations and eLearning content.
- Familiarity with Articulate or similar training development software (highly desirable).
- Experience using Learning Management Systems (LMS) or training databases.
- Strong stakeholder engagement, communication and organisational skills.
- Understanding of the Protective Security Policy Framework (PSPF) and government security requirements, or the ability to quickly acquire this knowledge.

Ideal Candidate

A highly organised, creative and proactive professional who can confidently manage training operations, develop engaging learning materials and support financial administration, procurement and reporting activities.

Strong Excel, financial reporting, training design and stakeholder management skills will be particularly valuable.

NV1 Security Clearance Mandatory

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📌 Training Design, Coordination and Operations Officer (Canberra)
🏢 MTP Services
📍 Canberra