The Bike Place in Port Kennedy is looking for a capable retail salesperson who enjoys helping customers, works with purpose and takes pride in getting the details right.

This is a hands-on role in a busy, locally owned bike shop. Your main focus will be the sales floor and customer experience, alongside stock, merchandising and general store duties. Bicycle knowledge is welcome, but solid retail skills, reliability and a willingness to learn matter just as much.

WHAT YOU WILL DO

• Welcome customers, listen carefully and recommend suitable bikes, parts and accessories.

• Follow customer enquiries through and communicate clearly with customers and teammates.

• Process sales accurately using our computer systems.

• Receive, check, price and display stock, and keep the shop clean and organised.

• Notice what needs doing and stay productive between customers.

• Help with bike preparation and other practical tasks as your skills allow.

WHAT WE ARE LOOKING FOR

• Proven retail sales or customer-service experience.

• Friendly, confident communication and a tidy, professional presentation.

• A steady working pace without sacrificing care or accuracy.

• Someone who follows instructions, applies feedback and checks their own work.

• Dependable attendance and availability that fits a retail roster, including weekend work.

• Confidence learning new technology, products and processes.

You do not need to be a competitive cyclist. We can teach product knowledge; you need to bring customer service,



initiative and care. If you also have bike-building or workshop experience, please tell us.

THE OPPORTUNITY

Casual work offering a minimum of 16 hours and up to 38 hours per week, depending on the person. Full-time employment may be available for the right candidate, either from the outset or after a period of casual employment. Product and systems training provided. Please state your exact availability so we can assess whether the roster will work for both of us.

PAY

Pay based on skills, experience and responsibilities, at or above the applicable award rate. Remuneration will be discussed individually with suitable applicants.

HOW TO APPLY — COVER LETTER REQUIRED

Please submit your resume and a short cover letter written specifically for this role. Tell us:

1. Why you want to work at The Bike Place and what you would bring to the sales floor.

2. One example of providing great customer service or taking ownership of a task.

3. The days and times you can regularly work, including weekends, any existing commitments, and your earliest start date.

4. Any bicycle, mechanical or practical experience you have.

We will only progress applications that include a tailored cover letter answering these points. A generic application or resume alone will not progress. Only applicants selected for the next stage will be contacted. Demonstrate the same care in your application that you would bring to the job. Applications will be reviewed as they arrive.

📌 Bicycle Retail Sales & Store All-Rounder (Port Kennedy)
🏢 Bike Place
📍 Port Kennedy