- Mentor a small team and be the IT point of contact for senior business stakeholders.
- Configure workflows, manage APIs/middleware, resolve complex data-sync issues.
- Turn business requests into technical options before build begins.
- Run technical projects, from scoping and vendor coordination to testing and go-live.
- Champion clean data, access controls, and master data standards across connected platforms.
- Pilot practical AI and workflow use cases with proper safety, privacy, and guardrails in place.
About you
- Solid hands-on admin and configuration experience with a modern SaaS CRM or core business platform
- Tech project delivery exp - SDLC + structured approach
- SAAS / CRM experience: Zoho One / Zoho CRM or Salesforce or Dynamics 365 /LMS/AMS platforms also relevant
- Valuable grasps of integration layer APIs, data flows, and middleware
- Experience with data quality and governance improvement projects
- Experience in NFPs, member bodies, education, or healthcare is a plus.
Why Join?
- Tax free packaging allowances
- Genuine autonomy to shape systems, integrations, and new AI initiatives
- Friendly organisation whose work makes a real difference
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📌 Business Systems Lead (Sydney)
🏢 Ambition Recruitment
📍 Sydney
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