Global Payments is seeking a Premium Support Specialist to join the Operations team in our Chatswood, NSW office. You will support top-tier customers, act as a technical advisor, and drive service excellence across complex issues.
You will own cases end-to-end, lead troubleshooting sessions via Teams and phone, analyze logs and configurations, and collaborate with Engineering, Product, and Client Success to deliver proactive, high-touch support.
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📌 Enterprise Premium Support Specialist (Sydney)
🏢 Global Payments
📍 Sydney
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