Aboriginal and Torres Strait Islander Identified Position

Make a difference in the lives of young people from Cape York

Are you a highly organised, proactive administrator who takes ownership of their work and enjoys working with people?

Cape York Leaders Program is seeking a motivated and confident Administration Officer to join our team. This is an chance to contribute to the educational journeys of young people from Cape York while working within a purpose-driven organisation.

About Us

Cape York Partnership (CYP) is a not-for-profit Indigenous organisation committed to empowering the people of Cape York to choose a life they have reason to value.For over 30 years, we have partnered with First Nations communities across Cape York to deliver initiatives in education, employment, health, leadership, culture and community development.

Our Cape York Leaders Program supports young people to access educational opportunities and develop the skills, confidence and capabilities to achieve their aspirations.

About the Role

As the Administration Officer, you will play an important role in supporting the day-to-day operations of the Cape York Leaders Program.

This is a varied, hands-on position combining administration, student travel coordination, financial administration and regular communication with students, families, schools and external stakeholders.

We are looking for someone who is confident initiating conversations about financial commitments, proactively following up overdue payments and taking responsibility for progressing matters through to resolution.

Key Responsibilities





- Proactively monitor parental fee payments, identify overdue accounts and undertake timely, consistent follow-up with families to secure outstanding payments.
- Confidently manage sensitive conversations with parents and guardians regarding financial obligations, payment arrangements and overdue accounts.
- Maintain accurate financial records, monitor student expenses, check invoices and coordinate payment processing.
- Coordinate student travel arrangements, including ABSTUDY itineraries and liaison with schools and relevant agencies.
- Provide practical support to students travelling through Cairns Airport, ensuring safe and smooth transitions.
- Deliver high-quality administrative support, including records management, correspondence, meetings and event coordination.
- Build and maintain effective relationships with students, families, schools, government agencies and internal stakeholders.
- Identify issues early, take initiative to resolve them and escalate matters when appropriate.

About You

We are looking for someone who is self-motivated, persistent and solutions-focused, with the confidence to take initiative and see tasks through to completion.

You will bring:





- Demonstrated administration experience, supported by relevant qualifications or equivalent practical experience.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
- Confidence communicating with a diverse range of people, including managing sensitive or challenging conversations.
- A proactive approach to following up outstanding matters, particularly overdue payments and financial commitments.
- A strong sense of accountability, with the ability to work independently and deliver results without constant direction.
- Excellent interpersonal skills and the ability to build positive, respectful relationships while maintaining clear expectations.
- Experience with financial administration, invoicing, payment monitoring or accounts receivable would be highly regarded.
- Knowledge and understanding of school environments, Aboriginal and Torres Strait Islander communities and student support services.

You will also need to hold or obtain a Working with Children Blue Card and successfully complete the required pre-employment checks.

The position may require flexibility to assist with student travel arrangements, including occasional after-hours support.

Why Join Cape York Partnership?

At Cape York Partnership, your work contributes to meaningful opportunities for young people, families and communities across Cape York.

You will be part of a collaborative team committed to supporting educational achievement and positive ou

📌 Cape York Leaders Program Administration Officer (Cairns Regional)
🏢 Cape York Partnership
📍 Cairns Regional