SRAI Enterprise Pty Ltd

Position: Cleaning Services Manager

Position Type: Full-Time

Location: Roseland NSW 2196

Salary: AUD 80,000 – AUD 90,000 excluding superannuation

About Us

SRAI Enterprise Pty Ltd is a cleaning services company committed to delivering reliable, efficient and high-quality cleaning solutions. We focus on service standards, customer satisfaction and safe working environments.

About the Role

We are seeking a Cleaning Services Manager to oversee daily operations, coordinate staff and resources, maintain service quality and support business growth.

Key Responsibilities

- Plan, organise and coordinate daily cleaning services across client sites.
- Develop and implement operational procedures, service standards and quality controls.
- Recruit, train, supervise and evaluate cleaning staff; prepare rosters and allocate duties.
- Oversee procurement, stock levels and use of cleaning supplies and equipment.
- Conduct site inspections, monitor service quality and resolve operational issues.
- Manage client enquiries, complaints and relationships, and implement customer service policies.
- Prepare and monitor operational budgets,



expenditure and service records.
- Ensure compliance with workplace health and safety and relevant industry requirements.
- Promote services, identify business opportunities and support client retention.
- Coordinate workforce requirements and schedules to meet contractual obligations.

Skills and Qualifications

- Relevant Diploma or higher qualification in business, management or a related field, or equivalent relevant industry experience.
- Relevant experience in cleaning services, facilities services or operational management.
- Strong leadership, workforce coordination and customer service skills.
- Knowledge of cleaning procedures, equipment, chemicals and WHS requirements.
- Ability to manage budgets, schedules, service standards and multiple client sites.

What We Offer

- Competitive remuneration plus superannuation.
- Ongoing full-time role in a supportive professional workplace.
- Prospect to contribute to operational improvements and business growth.

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📌 Cleaning Services Manager (Sydney)
🏢 SRAI Enterprise
📍 Sydney