- Diagnose mechanical and/or electrical faults using appropriate tools and testing methods
- Carry out service, repair and maintenance works across vacuum packaging systems and associated equipment
- Repair and replace components including motors, gearboxes, bearings, seals, shafts and conveyor
- Ensure equipment is returned to service safely, efficiently and to a high standard
- Identify and implement protected, practical fixes to equipment issues
- Install machinery and equipment onsite and in workshop environments
- Commission equipment and ensure correct operation
- Provide basic operational training to end users and customers
Service & Maintenance (Core)
- Diagnose mechanical and/or electrical faults using appropriate tools and testing methods
- Carry out service, repair and maintenance works across vacuum packaging systems and associated equipment
- Repair and replace components including motors, gearboxes, bearings, seals, shafts and conveyor
- Ensure equipment is returned to service safely, efficiently and to a high standard
- Identify and implement safe, practical fixes to equipment issues
Installation & Commissioning (Core)
- Install machinery and equipment onsite and in workshop environments
- Commission equipment and ensure correct operation
- Provide basic operational training to end users and customers
Customer & Communication (Core)
- Communicate clearly with customers regarding job progress and outcomes
- Represent the business professionally onsite
- Manage customer expectations and elevate issues where required
Operations & Job Management (Core)
- Organise jobs effectively to meet timelines and service expectations
- Ensure appropriate tools, parts and preparation for each job
- Maintain parts stock control within service vehicle
- Complete accurate reporting, documentation and service records
Safety & Compliance (Core)
- Follow all safe work practices including JSA, Take 5 and SWMS requirements
- Maintain thorough and accurate safety documentation
- Work within food-safe environments and adhere to hygiene standards
- Ensure all work is carried out safely and in compliance with relevant standards
Mechanical (Core for Mechanical Bias / Support for Electrical Bias)
- Perform mechanical fault finding, repair and maintenance works
- Undertake installation and replacement of mechanical components
- Use workshop tools, power tools and fixed plant safely
Electrical (Core for Licensed Electrical Technicians / Developing for Others)
- Perform electrical testing, fault finding and diagnostics (where licensed)
- Carry out electrical installations and modifications in line with licensing and compliance requirements.
- Take responsibility for electrical safety and compliance on jobs where electrical work is performed (where licensed)
- Support electrical work and build capability over time (non-licensed technicians)
Workshop & Fabrication (Secondary / If experienced)
- Undertake fabrication and modification of mechanical parts
- Complete stainless steel and mild steel welding
- Perform machining tasks including milling and turning