Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Key Responsibilities

Production Support & Issue Resolution

- Monitor, analyze, and resolve SAP issues reported by global FG/WH users within agreed response timelines
- Perform root cause analysis and coordinate with IT for resolution of complex issues
- Provide on-call support, including occasional weekend standby for critical operations

SAP Enhancements & Process Improvement

- Act as liaison between FG business teams and IT for system enhancements
- Gather user requirements, support feasibility studies, and recommend optimal solutions
- Drive continuous improvement initiatives to enhance FG logistics operations

Project Execution

- Lead or participate in cross-functional projects (e.g., S/4HANA, warehouse, logistics initiatives)
- Support requirements gathering, design validation, testing, and deployment activities
- Ensure alignment with global process standards

Testing & Quality Assurance

- Perform system integration testing and coordinate User Acceptance Testing (UAT)
- Ensure proper documentation and tracking of test results
- Support defect resolution and validation

Configuration & System Ownership

- Own and maintain SAP configuration and related to FG and WH operations
- Provide governance for SAP tables supporting FG distribution processes

Reporting & Analytics





- Deliver reporting solutions and analytics to improve operational visibility
- Analyze data to identify automation and optimization opportunities

User Training & Support

- Provide end-user training and guidance to ensure effective SAP usage
- Act as subject matter expert for FG SAP processes

Documentation

- Document system logic, processes, and transaction usage
- Support design documentation and process standardization

Required Skills & Qualifications

Technical Skills

- Strong knowledge of SAP SD / Order-to-Cash processes, including:
- Deliveries, shipping, pick/pack/palletize
- Material master, order types, STO
- Experience managing SAP configuration tables
- Ability to read ABAP code and knowledge in writing ABAP code is an added advantage
- Experience in debugging and understanding SAP database table
- Experience in ingesting and managing Hana and Snowflake database
- Project management skills is an added advantage.

Functional & Business Skills

- Strong understanding of FG and WH, logistics and distribution processes
- Ability to translate business requirements into system requirements
- Robust analytical and problem-solving capability

Experience

- Bachelor’s degree in Process, Engineering, Operations, or related discipline
- 2–10 years of relevant SAP/S4 experience in similar capacity in recent years.
- Experience in S/4HANA migration, EWM, or SRM implementations from business side
- Exposure to global operations support environments
- Experience in managing projects and stakeholders

Work Environment & Expectations

- Ability to thrive in a fast-paced, dynamic, and high-demand operational environment
- Comfortable supporting global users across multiple time zones
- Willingness to support off-hours or weekend activities when required for operations or project rollouts

Summary

End-to-end SAP FG support role covering

📌 Fg Business Analyst (Australia)
🏢 micron
📍 Australia