Join Wingboy Parramatta as our Restaurant Manager. You’ll own the day-to-day running of the venue, leading the team and delivering great service, strong customer experience and compliance. You’ll work with head office to hit store KPIs, keep standards high and build a team people want to work in. This is a full-time role and a outstanding next step for a hospitality leader who wants to grow with a fast-moving brand.

Key responsibilities

- Work towards achieving store KPIs and identify ways to improve operations
- Supervise task completion and operational performance across every shift
- Lead by example in delivering outstanding customer service, in-venue and online
- Follow up on customer feedback and complaints, including emails and online reviews
- Manage stock purchasing and inventory
- Manage rostering, timekeeping, breaks and attendance records
- Recruit, train, mentor and review the team,



including performance management
- Manage cash reconciliation, tips, petty cash, float and takings
- Maintain hygiene, food safety, WH&S; and company policy compliance
- Monitor cleanliness, presentation and equipment, and arrange maintenance
- Manage bookings, large functions and special events
- Implement operational changes when necessary
- Foster a positive morale and an enjoyable working environment

About you

- Self-driven and results-oriented, with a focus on quality and business performance
- A forward planner who critically assesses your own performance
- Mature, credible and comfortable managing all levels of staff
- Reliable, tolerant, determined and an empathetic communicator

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📌 Restaurant Manager, Wingboy Parramatta (Sydney)
🏢 Wingboy
📍 Sydney