The Star Care Group are a leading disability services provider proudly based in Western Australia. We have strong values embedded within our company, such as promoting freedom of choice and empowerment for our participants. The Star Care Group delivers a wide range of services such as personal care, community support, SIL housing, and transport arrangements. In addition, our skilled workforce are the backbone of the company, delivering these services with passion, diligence, and integrity.

Position Summary :

The Star Care Group is seeking an experienced, motivated and community-focused Disability Services Officer to manage our Northam office and play a key role in developing our disability services across the Wheatbelt. This is a unique hybrid position combining client onboarding, service coordination, client relationship management, office administration, direct disability support, community engagement and regional service development. This is not solely an office-based position. You will also work directly with participants when required, including providing personal care, daily living assistance and community participation support. You will work closely with our Service Manager and Managing Director and become a key local representative of The Star Care Group throughout Northam and the Wheatbelt.

Visa Sponsorship Opportunity

Employer-sponsored visa support may be considered after a minimum of six months of continuous employment with The Star Care Group for a suitable and eligible candidate.

Key Requirements :

- Previous experience in NDIS Support Coordination, client onboarding and service delivery
- Bachelor's degree in social work, Community Services, Human Services or a closely related discipline.
- Previous experience within the disability, NDIS or community-services sector
- Practical experience providing direct disability support, including personal care and community access
- Experience managing relationships with participants, families and stakeholders
- Experience with client onboarding, service agreements,



documentation and record management
- Sound understanding of the NDIS and person-centred practice
- Understanding of participant choice and control, dignity, privacy, confidentiality and professional boundaries
- Strong administration and organisational skills
- Solid problem-solving and decision-making ability
- Good computer literacy, including Microsoft Office and client/service management systems
- Ability to work independently while maintaining close communication with management
- Confidence representing the organisation at expos, networking events and community activities
- Ability to balance client services, office responsibilities and hands-on participant support

Job Responsibility :

Client Onboarding & Administration

About Us :

The Star Care Group are a leading disability services provider proudly based in Western Australia. We have strong values embedded within our company, such as promoting freedom of choice and empowerment for our participants. The Star Care Group delivers a wide range of services such as personal care, community support, SIL housing, and transport arrangements. In addition, our skilled workforce are the backbone of the company, delivering these services with passion, diligence, and integrity.

Position Summary :

The Star Care Group is seeking an experienced, motivated and community-focused Disability Services Officer to manage our Northam office and play a key role in developing our disability services across the Wheatbelt. This is a unique hybrid position combining client onboarding, service coordination, client relationship management, office administration, direct disability support, community engagement and regional service development. This is not solely an office-based position. You will also work directly with participants when required, including providing personal care, daily living assistance and community participation support. You will work closely with our Service Manager and Managing Director and become a key local representative of The Star Care Group throughout Northam and the Wheatbelt.

Visa Sponsorship Opportunity

Employer-sponsored v

📌 Disability Services Officer (Shire of Northam)
🏢 The Star Care Group
📍 Shire of Northam