Retail Store Manager (Mobile Repair Technician)

- Manage technical operations in retail store with expertise in Mobile phone repairs (highly preferred)
- Oversee repair services and customer support
- Ensuring extremely high quality of workmanship on all repairs of all electronic devices, including phones (iPhone/ Samsung), computers, tablets, wearables, gaming consoles, and mobility devices.
- Examine and run tests to assess the electronic devices to test functionality, diagnose faults, install and update phone software and trouble shoot writing problems.
- Repair and replace worn or defective components of electronic devices, such as batteries, LCD screens, keypads, buttons, camera modules, motherboards, etc.
- Assist in diagnosing any network faults and assist install any updates to device systems as required.
- Minimizing turnaround time through high speed, quality repairs.
- Keeping an eye on stock levels to assist in parts ordering; Staying on top of new technologies and repair processes.
- Maintaining technician bays and storage area to prevent occupational hazards or mess and ensure all devices are appropriately stored and secured to prevent theft or damage.
- Ensure availability of parts by advising operations team/management in advance of shortages.
- Paid time off
- Visa Sponsorship will be offered to the right candidate.

Maini and Bedi Pty Ltd

- Manage technical operations in retail store with expertise in Mobile phone repairs (highly preferred)
- Oversee repair services and customer support
- Ensuring extremely high quality of workmanship on all repairs of all electronic devices, including phones (iPhone/ Samsung), computers, tablets, wearables, gaming consoles, and mobility devices.
- Examine and run tests to assess the electronic devices to test functionality, diagnose faults, install and update phone software and trouble shoot writing problems.




- Repair and replace worn or defective components of electronic devices, such as batteries, LCD screens, keypads, buttons, camera modules, motherboards, etc.
- Assist in diagnosing any network faults and assist install any updates to device systems as required.
- Minimizing turnaround time through high speed, quality repairs.
- Keeping an eye on stock levels to assist in parts ordering; Staying on top of new technologies and repair processes.
- Maintaining technician bays and storage area to prevent occupational hazards or mess and ensure all devices are appropriately stored and secured to prevent theft or damage.
- Ensure availability of parts by advising operations team/management in advance of shortages.

Benefits

- Competitive salary
- Paid time off
- Career growth opportunities
- Visa Sponsorship will be offered to the right candidate.

Task & responsibilities

- Identifies when a certain repair is becoming common and advises the operations team/management in advance to meet possible increasing demand and correcting procedures.
- Ensure repairs are kept maintained and up to date.
- Advising operations/management if parts required for a certain device awaiting repair, requiring quote, device needing longer repair time.
- Advising users of the correct operation procedures to ensure the devices are able to continue operating effectively and avoid malfunctions.
- Train and supervise technical staff
- Ensure quality control and inventory management

Qualification & experience

- Proven experience in Retail and technical management.
- Robust knowledge of repairs of mobile phone & computer systems repair.
- Excellent communication and leadership skills.
- Ability to multitask and work under pressure.
- At least 1-year proven experience as a technician.
- A relevant qualification or at least 3 years' experience.
- Current skills across all popular brands of devices.
- Experience working in a reputable repairer ideal.
- Ability to be able to work rostered weekend

📌 Retail Store Manager (Sydney)
🏢 Maini and Bedi
📍 Sydney