Gateway Bank is seeking a Brand Champion Manager to lead our inbound and outbound Call Centre, driving customer service and sales with a focus on lending and transactional products. You will coach a team of 3 Lenders and 4 Service Consultants and report to the Chief Operating Officer.
The role emphasizes process improvement, performance measurement and collaboration across the business to deliver outstanding customer outcomes and growth for members.
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📌 Head of Direct Sales (Sydney)
🏢 Gateway Bank
📍 Sydney
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