Head of Professional Standards (City of Gold Coast)

Head of Professional Standards (City of Gold Coast)

13 Nov
|
Centrepoint Group of Companies
|
City of Gold Coast

13 Nov

Centrepoint Group of Companies

City of Gold Coast

Centrepoint Group of Companies – Southport QLD

Lead professional standards. Strengthen advice quality. Build a high-performing team.

Centrepoint Alliance, an ASX-listed financial services company, is seeking an experienced financial services compliance leader to lead our Professional Standards function and the delivery of our audit, pre-vet and file review programs.

This is a senior leadership opportunity for someone who combines deep financial advice compliance expertise with strong people leadership, sound commercial judgement and a practical approach to improving adviser outcomes.

As Head of Professional Standards, you will oversee supervision and monitoring activities across Centrepoint Alliance's licenced adviser network, as well as audit services provided to self-licenced advice businesses.

You will play an important role in strengthening advice quality, identifying and addressing compliance risks, improving systems and controls, and supporting advisers to understand and meet regulatory and licensee standards.

What you'll be doing

- Lead the delivery of Centrepoint Alliance's adviser audit and pre-vet programs.

- Oversee file audit services provided to self-licenced financial advice businesses.

- Ensure audit, pre-vet and review activities are delivered efficiently, consistently and to a high standard.

- Identify and address non-compliance, potential breaches, high-risk advice and emerging areas of concern.

- Escalate matters for consequence management where appropriate.

- Continually improve the supervision and monitoring framework, including the design and operating effectiveness of relevant controls.

- Lead and develop a team of Professional Standards Managers and compliance support staff.

- Establish clear performance expectations, development plans and scorecards for the team.

- Conduct quality and peer reviews and provide constructive coaching and feedback.





- Act as a senior subject matter expert on professional standards, advice compliance and compliant business practices.

- Manage complex adviser queries and requests that fall outside established licensee standards or guidelines.

- Maintain strong relationships with advisers, business leaders, Legal, Risk and other internal stakeholders.

- Develop and deliver professional standards training for adviser induction programs, webinars and professional development events.

- Monitor regulatory and industry developments and translate them into practical actions for the business and adviser network.

- Oversee reporting on audit and pre-vet activity, outcomes, trends and areas requiring improvement.

- Act as the business owner for systems used by the audit team and oversee relevant supplier and outsourcing arrangements.

- Support professional standards input into adviser recruitment and growth activities.

- The flexibility to be based in Brisbane, the Gold Coast or Sydney, with some travel required.

You're right for this if have...

- You are an experienced leader within financial advice compliance, professional standards or adviser supervision.

- You have solid knowledge of financial services laws, regulatory expectations and the operation of an Australian Financial Services Licence.

- You understand how financial advice practices operate and can balance regulatory requirements with practical business considerations.

- You can identify risk, exercise sound judgement and provide clear, workable solutions.

- You are comfortable managing complex or sensitive compliance matters and constructively challenging stakeholders when required.

- You can lead people through change while maintaining engagement, accountability and service quality.

- You enjoy coaching others and building the capability of a specialist team.

- You communicate complex regulatory and technical matters clearly, both verbally and in writing.

📌 Head of Professional Standards (City of Gold Coast)
🏢 Centrepoint Group of Companies
📍 City of Gold Coast

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