Canberra Bodyworks is seeking a professional and welcoming Receptionist / Administrator to join our team on a full time basis. Based in Queanbeyan East 2620, this role is essential to creating a positive first impression for our clients and ensuring smooth day-to-day operations. You will be the face of our business, managing reception duties whilst supporting administrative functions across the organisation.
What you'll be doing
Welcoming customers and providing a warm, professional first impression
Managing the reception, answering telephone calls and directing enquiries to the appropriate team members
Scheduling vehicle appointments and managing workshop bookings
Assisting customers through the repair process and keeping them informed
Handling general administrative tasks including data entry, filing and document organisation
Supporting the production and management teams with day-to-day administration
Managing invoices, payments and general administrative tasks with accuracy
Maintaining a professional reception area and customer waiting space
What we're looking for
Previous experience in reception, administration or customer service
Strong communication and interpersonal skills with the ability to interact professionally with diverse clients
Excellent organisational abilities with strong attention to detail
Proficiency in using computer systems, Microsoft Office and appointment scheduling software
Ability to multitask and prioritise workload in a busy workplace
Professional appearance and demeanour
Reliable, punctual and committed to providing excellent customer service
Strong numeracy skills for cash handling and payment processing
A positive attitude and willingness to learn
What we offer
At Canberra Bodyworks, we value our team members and are committed to creating a supportive and professional workplace. We offer competitive remuneration, modern facilities and systems, a collaborative team environment and opportunities for ongoing skill development. You will be part of a business that prioritises client satisfaction and employee wellbeing. We encourage work-life balance and foster a positive workplace culture where your contributions are recognised and appreciated.
About us
Canberra Bodyworks is a prestige and luxury vehicle smash repair facility located in Queanbeyan East, dedicated to providing high-quality automotive smash repair services to our community. We are committed to delivering exceptional client experiences and maintaining a welcoming, professional environment.