- Full-time ongoing opportunity (35 hours per week)
- Location: Parramatta
- Salary from $116,981 to $129,492 pa. + super and annual leave loading
- Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

The Aboriginal Housing Office (AHO) is seeking a Sector Contracts Officer to work closely with Aboriginal Community Housing Providers (ACHPs), Aboriginal clients and key stakeholders to support effective contract management and improve housing service delivery. You will build strong partnerships and provide practical support to strengthen provider performance and ensure contractual requirements are met.

As part of the AHO, you will contribute to strengthening the Aboriginal community housing sector through effective stakeholder engagement, performance monitoring and continuous improvement. This is an opportunity to make a meaningful contribution to building provider capability and improving housing outcomes for Aboriginal people and communities across NSW.

What You'll Do

- Build solid working relationships with ACHPs, Aboriginal clients and government stakeholders.
- Work with ACHPs to identify compliance concerns, contractual risks and performance issues, escalating concerns and supporting corrective actions where required.
- Monitor and assess ACHP performance to inform contract management, compliance decisions and opportunities for improvement.
- Support ACHPs to meet contractual requirements through advice, guidance and performance improvement initiatives.
- Coordinate property allocations and handovers in collaboration with ACHPs and relevant stakeholders.
- Analyse provider data and prepare reports, advice and recommendations to support informed decision-making.
- Manage client enquiries and resolve issues in a timely and culturally respectful manner, including handling sensitive and challenging conversations.
- Contribute to sector education and capacity-building initiatives to strengthen provider capability.




- Prepare contract management reports, updates and discussion papers, and coordinate assigned projects within agreed timeframes and budgets.

What We're Looking For

- Experience working within the Aboriginal Community Housing Provider (ACHP) sector or broader Aboriginal housing sector.
- Experience in contract management, compliance, project coordination or service delivery.
- Strong relationship management and communication skills, with the ability to work collaboratively with diverse stakeholders.
- Ability to identify compliance risks, monitor performance and support continuous improvement.
- Confidence managing difficult conversations.
- Strong analytical, organisational and problem-solving skills.
- Ability to prepare reports, provide advice and manage competing priorities.
- A commitment to culturally safe and respectful engagement with Aboriginal people and communities.

Role

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

1. Confirmation of Aboriginality form
2. Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

- is of Aboriginal and/or Torres Strait Islander descent, and
- identifies as an Aboriginal and/or Torres Strait Islander person, and
- is accepted as such by the Aboriginal and/or Torres Strait Islander community.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, we would be interested in speaking with you.

What We Offer

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justic

📌 Sector Contracts Officer (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta