Sentral, an education technology platform in Australia, seeks a Premium Support Specialist to join the Operations team and act as a trusted technical advisor for high-value customers. You will own complex cases from start to finish, ensuring proactive, high-touch support and collaborating with engineers, product, and service delivery for timely resolutions.
The role requires 2+ years in software/SaaS support, robust troubleshooting, SQL capabilities, and the ability to communicate complex
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📌 Premium SaaS Support Specialist (Willoughby)
🏢 Global Payments
📍 Willoughby
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