Job Title and Location

Administration Officer | Lifeline Crisis Support | Brisbane

Employment Term

Permanent part-time (Wednesday, Thursday & Friday, 22.5 hours per week)

Location

Brisbane

Remuneration

$46.70 + Super + NFP Salary Packaging & $2,650 for meals & entertainment

About UnitingCare

Make a meaningful difference with UnitingCare At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As an Administration Officer you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together

Your part in our UnitingCare team

The Administration Officer contributes to the effective operation of the Lifeline Centre by delivering high-quality administrative and financial support to ensure the smooth delivery of crisis support services. This role supports the Service Leader and broader team across a wide range of business functions, ensuring efficient and qualified service delivery and is responsible for contributing to the operational objectives of the program. Working within a dynamic environment, you will play a key role in maintaining effective systems, supporting training coordination and providing operational support to ensure the centre functions efficiently.

Key responsibilities

- Provide high-level administrative support to the Lifeline Centre and Service Leader
- Coordinate meetings, appointments, travel and events
- Support Crisis Support Worker training coordination
- Manage records, databases and documentation systems
- Undertake financial and HR administration tasks, including accounts payable and timekeeping systems
- Prepare reports, correspondence and presentations using Microsoft Office
- Liaise with external providers and internal stakeholders (IT, facilities,



suppliers)
- Support operational areas including HR, WHS, fleet and digital systems
- Maintain effective administrative processes and a welcoming, qualified environment

What makes a difference for us?

- Previous Lifeline crisis support experience
- RTO compliance experience
- Advanced Excel skills
- Effective verbal and written communication skills
- Great time-management skills and an ability to prioritise your workload
- Great attention to detail
- Initiative and problem-solving skills
- Good knowledge and experience with MS Office and Database applications
- Ability to work both autonomously and as part of a team

Qualifications, skills and experience

- Qualifications, skills and experience in Administration or Business or a minimum of 2 years providing administrative support and assistance to management.
- Current Drivers Licence QLD
- Working with Children Check - Blue Card
- Willingness to undergo a criminal history check.

Benefits and Perks

- Flexible work arrangements to support work‑life balance
- NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities to challenge yourself, grow and make a meaningful difference
- A positive and inclusive team based on respect, shared standards, stron

📌 Administration Officer (Brisbane)
🏢 Family and Disability Services
📍 Brisbane