Rowe Plumbing & Gas is a plumbing and gas services business committed to providing professional, reliable and high-quality services to residential and commercial clients.

We are seeking an experienced and highly organised Office Manager to oversee the day-to-day administrative and operational functions of our business. The successful candidate will play an important role in ensuring efficient office operations, supporting management, coordinating administrative activities and maintaining effective business systems and procedures.

Key Duties and Responsibilities

The successful applicant will be responsible for:

- Managing and coordinating daily office operations to ensure efficient administrative and business processes.
- Developing, implementing and reviewing office policies, procedures and administrative systems to improve operational efficiency.
- Overseeing administrative staff, including allocating duties, monitoring performance, providing training and coordinating work schedules.
- Managing office resources, equipment, supplies and facilities to support business operations.
- Coordinating administrative activities relating to customer enquiries, service bookings, job scheduling and communication between office personnel and field technicians.
- Coordinating administrative activities for plumbing and gas projects, including organising schedules, maintaining project documentation, liaising with clients and suppliers, and monitoring project progress to ensure smooth operations.
- Maintaining accurate business records, documentation, filing systems and electronic databases.
- Overseeing administrative processes relating to invoicing, accounts payable and receivable, payroll documentation and financial recordkeeping in coordination with external accountants and management.
- Assisting management with business budgeting, expenditure monitoring and preparation of operational and administrative reports.




- Managing relationships with suppliers, contractors and external service providers, including coordinating purchasing and monitoring service arrangements.
- Ensuring compliance with relevant workplace policies, occupational health and safety requirements and applicable administrative regulations.
- Supporting recruitment, staff onboarding, leave administration and maintenance of employee records.
- Identifying opportunities to improve workflow, office productivity and overall business efficiency.
- Preparing management reports and providing administrative support to senior management.

Qualifications and Experience

To be considered for this position, applicants should possess:

- A relevant Diploma or higher qualification in Business Administration, Management or a related field.
- At least 1 year of relevant experience in office management or business operations.
- Demonstrated ability to manage office procedures, administrative systems and operational workflows.
- Experience supervising administrative personnel and coordinating workplace activities.
- Demonstrated skills in project administration and coordination, including scheduling, documentation management, and monitoring project progress.
- Robust organisational, time-management and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office applications and business administration software.
- Sound understanding of invoicing, payroll administration, recordkeeping and general financial procedures.
- Ability to work independently, prioritise competing responsibilities and maintain confidentiality.
- Experience in the plumbing, gas, construction or trade services industry will be highly regarded but is not essential.

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📌 Office Manager (Brisbane)
🏢 Rowe Plumbing and Gas
📍 Brisbane