Why You'll Love This Role

- Senior leadership role reporting directly to the COO
- Lead workforce planning across a growing nationalorganisation
- Drive recruitment, workforce liaison and shared services functions
- Hybrid working arrangement (3 days in office new office inAshfield)
- Team-oriented and supportive executive leadership team
- Opportunity to influence strategy and operational performance

About the Role

As theWorkforce Planning Manager, you will lead the coordination,performanceandoptimisationof Lumia Care's workforce operations, ensuring workforce supply aligns with service demand across aged care,disabilityand healthcare programs.You'llbring together recruitment, workforce coordination, and shared services functions to create a highly responsive,compliantand high-performing workforce operation that supports quality service delivery nationwide.

Workforce Strategy & Planning

- Translate workforce strategy into operational workforce plans.
- Forecast workforce demand andidentifyworkforce risks and opportunities.
- Provide workforce insights and recommendations to senior leadership.
- Supportorganisationalgrowth through workforce planning initiatives.

Workforce Operations & Recruitment





- Lead recruitment,onboarding,and deployment activities.
- Ensure workforce pipelines support current and future service needs.
- Monitor workforce availability,vacancies,and utilisation.
- Drive improvements in recruitment efficiency and workforce readiness.

Scheduling & Workforce Coordination

- Oversee workforce allocation and scheduling practices.
- Ensureoptimalworkforce coverage across service streams.
- Lead workforce coordination and workforce support functions.
- Manage workforce-related operational escalations.

Shared Services Leadership

- Lead workforce liaison,coordinationand central support teams.
- Improve workflows, serviceresponsiveness,and stakeholder experience.
- Build strong partnerships with operational leaders across the business.

Compliance & Governance

- Ensure workforce compliance across aged care,disabilityand healthcare services.
- Maintain oversight of screening,credentialing,and audit readiness.
- Identifyand mitigate workforce-related risks.
- Support governance,quality,and continuous improvement activities.

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📌 Workforce Planning Manager (Sydney)
🏢 Lumia Care
📍 Sydney