Eftsure Pty Ltd is seeking a customer support specialist to provide high-quality assistance to customers from our North Sydney office. You will manage data imports, batch emails, and respond to level 1–2 tickets in Zendesk, while investigating issues and creating Jira tickets as needed.
You will also participate in testing recent releases and ensuring a smooth customer experience. The role requires an IT-related degree or equivalent experience, plus 1–2 years in a customer-facing support position
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📌 Customer Success (North Sydney)
🏢 Eftsure
📍 North Sydney
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