Vocus Group is seeking a Customer Success Manager in Australia to lead first-line support, drive customer adoption, and renewals. You will work with account owners and care, assurance and delivery teams to maximize value and reduce churn while delivering regular health reporting and lifecycle programs.
You will build robust customer relationships, develop health strategies, and facilitate simplex opportunities, reporting to the State People Leader.
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📌 Strategic Customer Success Lead (Melbourne)
🏢 Vocus Group
📍 Melbourne
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