Excellent Southland Bullion (GSB) is looking for full-time Mandarin-speaking Retail Sales Associates to join our GSB stores in Victoria.

You'll help customers sell their unwanted gold and silver (jewellery, bullion, etc.) as well as guide and support customers in buying gold and silver bullion.

No precious metals experience is required - we provide full, industry-leading training. If you enjoy working with people, take pride in customer relationships, and want to build a career in a specialised and trusted industry, we'd like to hear from you.

About GSB

GSB is a boutique precious metals business that buys and sells gold and silver using industry-leading technology. Our stores are located inside major shopping centres, giving customers a safe, secure and convenient place to trade. To understand more about who we are, click here:

What you'll be doing

- Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) and to support them in buying gold and silver bullion.
- Provide informed and confident guidance based on market knowledge
- Focus on marketing and promoting the business
- Handle transactions with care, accuracy, and professionalism
- Create a safe, respectful, and supportive environment for every customer
- Uphold the GSB values and culture in every interaction
- Assist with opening,



closing and store presentation

What you'll bring

- Must speak Mandarin
- Access to reliable personal transport
- Flexibility and willingness to work across our 3 locations - Chadstone, Glen Waverley and Box Hill
- Professionalism and personal pride in presentation
- Emotional intelligence and the ability to show genuine empathy
- Confidence, clarity, and discretion in communication
- Strong attention to detail and accuracy
- A commitment to ethical conduct and trust-building
- The ability to build rapport with a diverse customer base

What we offer

- Full-time rate starting at $70,000
- Casual, part-time and full-time roles with flexible hours across a 7-day roster
- Full product and industry training - you don't need a precious metals background
- Hands-on management support and genuine scope to grow with a national brand
- A team that values relationships, integrity, generosity and partnership

Job type: Full-time

Work location: In person - Chadstone Shopping Centre, VIC

How to apply

Click Apply and send us your resume, along with a short note about why this role appeals to you. Successful applicants will be required to complete a police check prior to commencement.

📌 Retail Sales Associate - Precious Metals (Mandarin Speaking) (Melbourne)
🏢 Great Southland Bullion
📍 Melbourne