Senior Manager, Primary Care Advancement (Fixed Term)

Full time, fixed term opportunity until 20/09/2027

base location negotiable across office locations: Tweed Heads, Ballina, Coffs Harbour or Port Macquarie

hybrid work with office / home-based options.

About the role

As Senior Manager, Primary Care Advancement, you’ll lead strategic initiatives that strengthen integrated, person-centred care and improve health outcomes for people with chronic and complex health needs. Working alongside general practices, Aboriginal Community Controlled Health Organisations, Allied Health providers, Hospitals and Community Partners, you’ll influence how care is planned, commissioned and delivered across the region. This is an opportunity to drive meaningful system change, build trusted partnerships, and help created a more connected, equitable and sustainable healthcare system.

Who we are

Healthy North Coast (HNC) is an independent, not-for-profit organisation committed to improving the health of our North Coast communities through quality primary health care. We proudly deliver the Primary Health Network (PHN) Program across the stunning north coast region from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Dunghutti, Birpai and Yaegl lands.

Benefits, culture & inclusion

be part of a high performing team making an everyday difference to the health of North Coast communities

above award salaries, plus not-for-profit salary packaging benefits available up to $18,549 per annum to help increase your take-home pay

14 weeks paid parental leave and additional paid leave at end of year





organisational ACON membership

commitment to professional growth with learning and development support

Employee Assistance Program (EAP).

At Healthy North Coast, we are committed to creating a workplace where diversity, equity and inclusion are lived values. We recognise, respect and celebrate Aboriginal peoples, LGBTQ+ people, people with experiences of disability and neurodiversity, people from culturally and linguistically diverse backgrounds, refugees and people seeking asylum, people across different ages and life stages, people from rural and remote communities, people with caring responsibilities, and all who contribute their skills, perspectives and lived experience. Our workplace is grounded in safety, dignity and belonging - free from discrimination, harassment, and exclusion - so that every person can thrive.

About you

To excel in this position, you will have:

Relevant tertiary qualification in medicine, allied health, public health or related discipline, and/or equivalent senior experience in primary care service delivery, commissioning or health system improvement and/or management experience, 8+ years.

Demonstrated ability to use population health, primary care, provider and program insights to inform priorities,



decision-making, continuous improvement and program impact.

Demonstrated expertise in strengthening primary care models, integrated care and team-based approaches, particularly for people with chronic and complex health needs.

Strong understanding of general practice, Aboriginal Community Controlled Health Organisations, allied health and broader primary care service delivery, including funding, workforce, policy and service improvement.

Demonstrated ability to build and manage trusted relationships with internal teams, providers, health system partners and community stakeholders to support effective planning, implementation and system improvement.

Demonstrated ability to communicate complex primary care, commissioning and program information clearly to diverse audiences, including through stakeholder briefings, provider engagement, written updates, presentations and program storytelling.

Develops, implements, and monitors business activities to support delivery of strategic and operational plans.

Responsible for significant and multiple programs, services, or operations across a breadth of knowledge areas, to deliver outcomes.

Strong communication and people leadership with the ability to manage, develop, support and coach people to achieve success.

Knowledge of and commitment to Work Health and Safety, Equal Employment Opportunity, Cultural Safety, and Continuous Improvement principles.

Please contact us if you have any questions or require any considerations to participate in the recruitment proce

📌 Senior Manager, Primary Care Advancement (Tweed Heads)
🏢 Healthy North Coast
📍 Tweed Heads