Director of Clinical Governance & Quality

Director of Clinical Governance and Quality

Alzheimer's Queensland (AQ) | Residential and Community Aged Care
Full-time | Upper Mount Gravatt, Brisbane
Executive Leadership Team | Reporting to the CEO

Fully maintained and serviced company vehicle for business and personal use.

Challenge expectations of aged care. Champion dignity and choice. Make the extraordinary ordinary.

Alzheimer's Queensland (AQ) is seeking an experienced clinical leader who believes that quality care begins with understanding the person: their life, relationships, preferences and what matters most to them.

Our ambition is to make the extraordinary ordinary for our residents and clients. Meaningful experiences, personal choice and opportunities to live well should be part of everyday life. Because every person's needs and aspirations are different, our services must respond accordingly.

As Director of Clinical Governance and Quality, you will help turn this ambition into clear standards, capable leadership and everyday care that makes a meaningful difference.

About AQ

AQ is a not-for-profit organisation providing residential aged care, community support, cottage-based respite, community nursing and allied health services across Queensland and New South Wales.

We support older people, including those living with dementia, to maintain independence, connection, wellbeing and a sense of purpose. We value thoughtful innovation and a willingness to question established practices in order to better respect each person's dignity, identity and right to make decisions about their own life.





The Opportunity

Reporting directly to the CEO and as a member of AQ's Executive Leadership Team, you will provide organisation-wide leadership in clinical governance, quality and continuous improvement. You will contribute to AQ's strategic direction and provide advice and assurance on care quality, clinical risk and outcomes for residents and clients.

A key focus of the role is partnering with Residential and Community Care Managers to ensure services consistently meet AQ's standards, values and goals. You will clarify expectations, provide practical guidance and education, and constructively challenge practices that require improvement.

While Service Managers remain accountable for implementing agreed changes, leading their teams and sustaining improvements, you will provide the governance, education, oversight and review that enable and verify this work.

Through service visits, audits, observations, feedback and outcome reviews, you will identify strengths and gaps, establish improvement priorities with managers and monitor progress. Where concerns remain unresolved, you will elevate them through the appropriate operational and executive channels.





Education and coaching will be central to your approach. You will equip managers and teams to support decision-making, balance dignity of risk and tailor care to each individual. Your impact will be reflected in stronger leadership capability, more confident staff practice and better experiences for residents and clients.

Key Responsibilities

- Strengthen manager capability and accountability by helping leaders translate AQ's expectations into measurable service-level actions with clear responsibilities, timeframes and outcomes.
- Embed dignity, choice and individualised care by ensuring governance frameworks, policies and practices support personal preferences, goals and participation in decision-making.
- Challenge established practices that unnecessarily restrict choice or independence, and support managers to implement practical alternatives.
- Build capability through education by partnering with People & Culture and operational leaders to deliver coaching, mentoring and education in dementia care, clinical judgement, dignity of risk and supported decision-making.
- Lead clinical governance systems that support secure, effective and personalised care across residential, community and home-based services.
- Drive meaningful service reviews through analysis of audits, incidents, complaints, feedback and clinical indicators to inform continuous improvement.
- Strengthen care planning and coordination by improving assessment processes, documentation, escalation pathways and continuity of care.
- Promote

📌 Director of Clinical Governance (Brisbane)
🏢 Alzheimer's Australia
📍 Brisbane