Squad Lead, AI-Driven Customer Engagement (Melbourne)

Squad Lead, AI-Driven Customer Engagement (Melbourne)

13 Nov
|
Medibank
|
Melbourne

13 Nov

Medibank

Melbourne

Medibank is seeking an experienced Squad Lead to guide the AI Customer Intelligence & Engagement transformation within the AI Hub. You will lead a multidisciplinary team of data scientists and Martech specialists, shaping how engagement is embedded into daily operations to deliver smarter decisions and personalised experiences.

You will work with senior leaders across Marketing, Customer, Digital and Technology to redesign workflows, establish governance and scale AI-driven outcomes that benefit

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📌 Squad Lead, AI-Driven Customer Engagement (Melbourne)
🏢 Medibank
📍 Melbourne

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