IT Service Desk Lead: Proactive, Customer-First Support (Melbourne)

IT Service Desk Lead: Proactive, Customer-First Support (Melbourne)

13 Nov
|
Transdev Australia and New Zealand
|
Melbourne

13 Nov

Transdev Australia and New Zealand

Melbourne

Transdev Australia & Recent Zealand seeks an IT Service Delivery Lead to captain day-to-day Service Desk operations across the ANZ region, serving ~4,000 users across 80+ locations. You will drive a proactive, customer-focused service delivery capability and partner with IT teams to improve service maturity and operational excellence.

Lead a team of Service Desk Analysts, manage SLAs, and contribute to reporting, automation, and on-call rotation while shaping the user IT experience across the

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📌 IT Service Desk Lead: Proactive, Customer-First Support (Melbourne)
🏢 Transdev Australia and New Zealand
📍 Melbourne

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