Administrative and grade 6

$98,402.92- $103,771.03 per annum

‘A culturally dynamic community where everyone thrives in health and wellbeing’.

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

- Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
- 5 weeks annual leave and 15 days personal leave pro rata.
- Commitment to professional development.
- EAP for employees and family members.

About the role:

To coordinate the day-to-day operations of the Allied Health team, supporting efficient service delivery, workforce coordination, client scheduling, and management of visiting specialist services to ensure a positive experience for clients, clinicians, and external stakeholders.

The Allied Health & Specialist Services coordinator is supervised by the Allied Health Manager, and the position has supervisory responsibilities of Allied Health Clinicians – Mental Health Social Worker, Podiatrist, Community Dietician, Dental Officer, Dental Assistant, Optometrist, Hearing Health Worker, Exercise Physiologist, Diabetes Educator, Pharmacist.

This position works closely with other members of the Primary Health Care and Child,



Youth and Family Services teams to achieve effective client and community outcomes and maintains regular contact with other program staff to ensure effective outcomes for clients.

Key responsibilities:

- Coordinate the day-to-day operations of Allied Health services, including workforce scheduling, referral allocation, client flow, and service capacity management.
- Manage the coordination and administration of visiting specialist services, including clinic scheduling, stakeholder liaison, resource requirements, and maintenance of relevant agreements and records.
- Oversee client appointment management processes, including bookings, waitlists, scheduling optimisation, and accurate maintenance of clinical information systems.
- Maintain effective relationships with clients, clinicians, specialists, referral sources, and community stakeholders, ensuring effective communication and a high standard of customer service.
- Monitor service utilisation and contribute to continuous improvement, quality, and operational efficiency.
- Support onboarding, orientation, and adherence to organisational policies, procedures, and operational requirements across Allied Health services.
- Ensure accurate records, reporting, and administrative processes that support productive service delivery.




- Gather and record statistical data relevant to measuring performance against agreed indicators and participate in review and evaluation activities.
- Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people.
- Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements and contribute to continuous improvement processes to ensure compliance with relevant standards and safe, effective service delivery.
- Other duties as required, within your skills, experience and capacity.

Assessment of merit for this role will be based on the knowledge, skills and experience, potential for development and personal qualities. The competencies listed below are considered to the most critical for success in this role.

For applicants to be successful in this role, they should demonstrate:

- Demonstrated ability to coordinate day-to-day Allied Health services, supporting effective scheduling, referrals, communication, client flow and continuity of care.
- Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
- Demonstrated experience using client, practice management, data and scheduling systems, with an understanding of quality improvement,

📌 Allied Health (Cairns Regional)
🏢 Wuchopperen Health Service
📍 Cairns Regional