Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a excellent place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Meal allowance when travelling for work
- Free Co-worker parking
- Free benefits membership (savings and discounts across retailers and service providers)
- Novated leasing and EV subscription options
- Superannuation salary sacrifice
- Fitness Passport membership available
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- Position type: Permanent, full-time (Hybrid)
- Work location: IKEA Springvale, Victoria
- Working hours: 9:00am - 5:00pm Monday to Friday, (occasional after-hours to attend events)
- Internal job title: IKEA Business Key Account Leader
- Pre-employment checks: the final candidate will be required to complete a pre-employment, which includes a National Police Check.
- Mobility: a valid full Australian driver’s license is required for customer visits, trade shows and other events. For approved business travel, IKEA covers access to a vehicle through an approved car-sharing provider.

About this work area





As a Key Account Leader, you’ll be the driving force behind some of our most significant business relationships.

Your responsibilities will include, but are not limited to:

- Lead the acquisition and growth of key business clients by targeting corporate sectors with office solution needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate.
- Manage high-value client portfolios, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.
- Respond to major project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.
- Negotiate commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.
- Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth.

As Key Account Leader you are or have:

- Proven success in senior business development, key account management, and new business acquisition, ideally within a B2B environment.
- Demonstrated ability to identify, pursue, and secure new business opportunities while growing and strengthening strategic customer relationships.
- A track record of managing complex, large-scale customer accounts and delivering tailored solutions that create long-term value for both customers and the business.
- Strong commercial acumen, with the ability to lead negotiations, influence decisionmakers, and secure high-value commercial outcomes.
- Demonstrated leadership capability, with experience managing multiple stakeholders, driving alignment, and influencing outcomes across complex customer and business environments.
- Excellent communication and presentation skills, with the ability to engage confidently with senior leaders and key decisionmakers.

📌 Business Development Leader (Melbourne)
🏢 Ingka External
📍 Melbourne