Onsite IT support role delivering desktop, hardware, AV and end-user services.

Your new companyJoin a leading global technology and qualified services organisation delivering critical IT support services to a high-profile client in Sydney. You will be part of a collaborative on-site support team focused on ensuring seamless technology operations and exceptional end-user experiences.Your new roleAs a Field Services Engineer, you will provide hands-on on-site IT support across desktop, hardware, software, networking, AV conferencing, and end-user computing environments. You will troubleshoot and resolve technical issues, support meeting room technologies, manage device deployments and replacements, assist with onboarding activities, coordinate vendors, and ensure IT infrastructure remains operational and compliant.Location: Surry Hills, Sydney (100 Chalmers St, NSW 2010)
Contract: Initial 12-month contract with strong potential to extend to 18 months.
Work Arrangement: Full-time on-site, 5 days per weekWhat you'll need to succeed

- Experience providing Level 1/2 desktop and on-site IT support.
- Strong troubleshooting skills across Windows operating systems, hardware, software, printers, and networking.




- Exposure to device imaging, software deployment, patching, and asset management.
- Experience supporting audio-visual and video conferencing technologies.
- Excellent customer service and stakeholder engagement skills.
- Ability to work independently in a fast-paced on-site support environment.
- Experience using ticketing systems and adhering to ITIL-based support processes.
- Knowledge of VPN, encryption, authentication, and endpoint support best practices.

What you'll get in return

- Competitive daily rate.
- Opportunity to work with a recognised global technology services provider.
- Exposure to enterprise-level IT environments and technologies.
- Long-term contract with strong extension potential.
- A dynamic on-site role with varied technical responsibilities and stakeholder interaction.

What you need to do nowIf you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3028280

📌 Field Service Engineer (Sydney)
🏢 Hays
📍 Sydney