Who we are:

At PICHA Group, we specialise in elevating national brands through innovative signage, fabrication, and retail solutions. From design through to manufacturing and installation, we deliver complete solutions that create memorable brand experiences across Australia.

About the role:

This is a new, group-wide role supporting both our signage and global sourcing departments. You’ll manage a portfolio of national brand accounts, run weekly WIPs with key clients, and work closely with our Project Managers, production, and operations teams so every client feels looked after. Because the role is new, you’ll also build the systems behind it, starting with developing and maintaining our CRM. This is an office-based role with monthly interstate travel.

About you:

You’re the person clients are glad to see walk into the room. You put people at ease, listen properly, and remember the details that matter to them. You’re organised enough that nothing slips, and confident enough to have an honest conversation when something goes wrong.

You’ll bring experience in B2B account management, sales, or a client relationship role, ideally looking after national or multi-site accounts, and a track record of growing revenue within existing clients. You’ll also need a current driver’s licence and be comfortable travelling interstate.

Experience in any of the following is a bonus, but it isn’t essential:

- Signage, retail fit-outs or global sourcing

- ShopVox or similar project management systems





- Using AI tools to work smarter and manage information

Key Responsibilities:

- Take over existing and newly won accounts and lead client onboarding

- Run regular WIP meetings with key accounts, keeping clients across project status, timelines, and next steps

- Build relationships at every level of your clients’ organisations through regular contact, account reviews, and interstate visits

- Find and pursue new business opportunities, building a pipeline of prospective clients

- Identify opportunities to grow existing accounts across both signage and global sourcing

- Develop, implement, and maintain our CRM

- Resolve client concerns quickly and close the loop

- Prepare monthly and quarterly account reports for leadership

Why You’ll Love Working with Us

- Competitive salary plus commission

- Mobile phone, laptop, and fuel card provided

- Quarterly RDO and staff wellbeing days

- Exposure to a wide variety of industries and clients, where no two days are the same
- A fun, collaborative, and supportive team workplace

- Career progression available for the right candidate as the business grows

- Ongoing learning and professional development

Ready to Join Us?

If you love building client relationships that last, we’d love to hear from you. Submit your resume telling us about your experience and why you’re excited to work at PICHA Group.

Only shortlisted candidates will be contacted. Salary is commensurate with experience.

📌 Account Manager (Keysborough)
🏢 PICHA Group
📍 Keysborough