About the role

As Assistant Club Manager, you will support the Club Manager with the day-to-day operation of a Snap Fitness club. You will help drive sales and profitability, deliver high standards of member service, support staff performance and contribute to a positive, engaging fitness environment.

Key responsibilities

- Support club sales, marketing activities, member retention and local networking initiatives.

- Promote products, services and current promotions to members and prospective members.

- Undertake member inductions, exercise readiness assessments and program or training assistance as required.

- Monitor member and staff feedback, resolve issues promptly and communicate club policies and procedures.

- Support club operations, budgets, reporting, performance targets, maintenance and equipment repairs.

- Assist with recruiting, training, developing, supervising and performance-managing personal trainers and other staff.

- Assist with staff rosters, stock control, monthly ordering, payroll, banking and membership documentation.

- Maintain club presentation, cleaning standards, WHS requirements, emergency procedures and compliance with the Operations Manual.

- Contribute to marketing implementation, daily and monthly activity reports and sales target achievement.





- Maintain professional relationships with members, staff, local organisations, schools, sporting teams and other fitness professionals.

- Undertake other duties as required by the Club Manager.

What we're looking for

- Minimum Certificate IV in Fitness or Snap Fitness Member Induction Accreditation.

- Current Senior First Aid and CPR certification, or a higher qualification.

- Appropriate police and working with children checks.

- Sound knowledge of fitness club management, sales, marketing, membership services, operations, budgets, human resources and WHS.

- Experience in a fitness, retail or similar customer-focused environment, with strong business acumen.

- Strong communication, negotiation, problem-solving and relationship-building skills.

- Ability to manage competing priorities, work with minimal supervision and remain calm under pressure.

- Leadership capability, professional integrity and a commitment to high standards of service, presentation and compliance.

- Business numeracy and the ability to contribute to budget management, reporting and performance improvement.

- Commitment to ongoing personal development and the health and fitness industry.

📌 Assistant Club Manager - Snap Fitness Watagan Park (Cooranbong)
🏢 Snap Fitness
📍 Cooranbong