About Us

Verdict Expresso is a busy, independently owned café located in the heart of Southport CBD, serving a loyal customer base of local professionals, office workers and regulars.

We are transitioning our café to a fully managed operation and are looking for an experienced, reliable and hands-on Café Manager who can take ownership of daily operations while maintaining our coffee quality, customer service standards and positive team workplace.

This is not an office-based management position. We are looking for someone who enjoys making great coffee, leading by example and being actively involved in daily service.

Key Responsibilities

Coffee & Barista Operations

- Independently manage the coffee station during busy service periods.
- Set up, calibrate and dial in espresso grinders and coffee equipment each morning.
- Maintain consistent espresso extraction, milk texturing and coffee presentation.
- Ensure the café is fully prepared for our 6:00 AM opening.
- Maintain cleanliness and proper care of coffee equipment.

Team Leadership & Daily Operations

- Lead, supervise and support front-of-house staff.
- Coordinate daily tasks and ensure smooth workflow during busy periods.
- Train and develop team members, particularly in coffee preparation and customer service.
- Assist with staff rostering and labour management in consultation with the owner.
- Oversee daily opening and closing procedures.
- Maintain workplace cleanliness, food safety and service standards.

Customer Service

- Build and maintain strong relationships with regular customers.
- Deliver friendly,



efficient and professional service.
- Handle customer feedback and complaints appropriately.
- Maintain a welcoming café atmosphere.

Stock Control & Ordering

- Monitor stock levels of coffee beans, milk, food ingredients and takeaway packaging.
- Prepare and manage supplier orders in consultation with the owner.
- Minimise stock wastage and help control operating costs.
- Assist with inventory management and supplier communication.

Basic Kitchen Support

- Cover kitchen staff during scheduled breaks when required.
- Prepare basic menu items, including sandwiches, toasties and simple café food.
- Follow food safety and hygiene procedures.
- Kitchen training will be provided.

About You

We are looking for someone who:

- Has proven experience as a Café Manager, Café Supervisor or experienced Head Barista with leadership responsibilities.
- Has strong specialty coffee skills and can confidently manage a busy coffee station independently.
- Has experience supervising, training and motivating staff.
- Is organised, reliable and confident making decisions during service.
- Understands stock ordering, inventory control and labour cost management.




- Has excellent communication and customer service skills.
- Is willing to assist with basic kitchen duties when needed.
- Can consistently work early morning shifts, starting at 5:30 AM.
- Is seeking a stable, long-term, full-time position.

What We Offer
- Competitive salary based on experience.
- Monday to Friday roster with weekends off.
- A stable and supportive working environment.
- An prospect to take ownership of day-to-day café operations.
- Greater management responsibility and autonomy as you develop in the role.
- Potential performance-based incentives following a successful review.

Work Rights & Visa Sponsorship

Applicants must have valid Australian work rights that allow them to meet the full time hours and ongoing requirements of this position.

We are seeking candidates who can make a long-term commitment to the business.

Employer sponsorship may be considered for a suitable candidate after a minimum of six months of employment, subject to a satisfactory performance review, business requirements and applicable visa eligibility criteria.

Sponsorship is not guaranteed and will not be offered as an immediate condition of employment.

How to Apply

Please submit your resume along with a brief introduction outlining your café management experience, barista skills and availability.

We look forward to hearing from experienced hospitality professionals who are ready to take the next step in their career.

Pay: $70,000.00 – $78,000.00 per year

Work Location: In person

📌 Café Manager – Hands-On Operations (Southport)
🏢 By HNH
📍 Southport