Community Engagement Officer | Full-Time | Parramatta

Are you highly organised, process-driven, and passionate about building strong stakeholder relationships? We're seeking a Community Engagement Officer to join a growing team in a full-time, on-site role based in Parramatta.

This position is ideal for someone who thrives in a structured environment, has exceptional attention to detail, and enjoys building solid relationships while ensuring processes, documentation, and member services are delivered accurately and efficiently.

Key Responsibilities

- Drive membership growth through the implementation of engagement and retention initiatives.
- Coordinate the establishment of new community groups, ensuring all documentation, compliance, timelines, and processes are completed accurately.
- Build and maintain positive relationships with members, volunteers, and key stakeholders.
- Deliver presentations and support membership growth activities and campaigns.
- Provide high-quality customer service and respond to enquiries in a timely and professional manner.
- Maintain accurate records, reporting, and membership data within internal systems.
- Support continuous improvement initiatives and contribute to best-practice processes.

About You

- Exceptional attention to detail and commitment to accuracy.
- Strong administrative and organisational skills with the ability to manage competing priorities.




- Process-driven with the ability to follow established procedures and maintain compliance.
- Proven relationship management and stakeholder engagement skills.
- Excellent written and verbal communication abilities.
- Proficient in Microsoft Office and CRM/database systems.
- Self-motivated, proactive, and able to work autonomously while contributing positively to a team workplace.

Experience Required

- Experience in community engagement, membership services, stakeholder management, or a similar role.
- Demonstrated ability to work within structured processes while delivering outstanding customer outcomes.
- Experience managing multiple tasks and deadlines in a quick-paced environment.

What's on Offer

- Full-time permanent opportunity.
- On-site role based in Parramatta.
- Diverse position combining stakeholder engagement, administration, and service delivery.
- Supportive and collaborative team environment.
- Opportunity to make a meaningful impact through community-focused initiatives.

If you're a detail-oriented professional who enjoys relationship building and delivering exceptional service within a process-driven environment, we'd love to hear from you. Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.

📌 Community Engagement Officer (Parramatta)
🏢 Ignite
📍 Parramatta