About the Role

We are seeking an experienced and hands-on Community Manager to take responsibility for the day-to-day operations and performance of Weave Campus Ultimo.

This is a highly visible, customer-focused role combining property operations, resident experience, leasing and commercial performance. The Community Manager will be responsible for ensuring the property runs smoothly, apartments are maintained to a high standard, residents receive excellent service, and leasing targets are achieved.

The successful candidate will be comfortable working across both operational and commercial functions and will take ownership of the property as if it were their own.

Key Responsibilities

Day-to-Day Property Operations

- Oversee the daily operations of Weave Campus Ultimo, ensuring the property is safe, clean, well-maintained and presented to a high standard.
- Act as the primary on-site contact for residents, prospective residents, contractors and service providers.
- Manage resident enquiries, requests and feedback promptly and professionally.
- Coordinate maintenance, repairs, cleaning and other property services.
- Conduct regular inspections of apartments, communal areas and building facilities.
- Identify operational issues early and coordinate appropriate solutions.
- Manage contractors and suppliers to ensure services are delivered efficiently and to agreed standards.
- Monitor building presentation, security, access control and general compliance.
- Maintain accurate operational records, reports and documentation.
- Support emergency response and incident management procedures as required.

Leasing & Occupancy





- Take ownership of the property's leasing activity and occupancy performance.
- Manage the leasing process from enquiry through to application, approval, contract execution and move-in.
- Respond to prospective resident enquiries and convert leads into bookings.
- Conduct property tours and present the apartments, facilities and Weave Campus Ultimo experience to prospective residents.
- Maintain strong follow-up with prospective residents to maximise conversion.
- Manage the leasing pipeline and maintain accurate records of leads, applications, bookings and occupancy.
- Work towards agreed occupancy, leasing and revenue targets.
- Assist with the development and implementation of leasing campaigns and promotional activities.
- Support renewal and retention initiatives to maximise resident retention and minimise vacancy.

Resident Experience & Community

- Create a welcoming and professional environment for residents from enquiry through to move-out.
- Build strong relationships with residents and develop a sense of community within the property.
- Coordinate and support resident events, activities and community initiatives.
- Support the delivery of the Weave Launchpad™ programme, helping residents connect with the local area and access career and networking opportunities.
- Handle resident concerns and complaints fairly,



professionally and efficiently.
- Identify opportunities to improve the overall resident experience.

Administration & Commercial Management

- Monitor property performance against agreed operational and leasing KPIs.
- Prepare regular reports covering occupancy, leasing activity, maintenance, and performance.

Desired Experience & Background

- Proven experience in property operations, student accommodation, residential, hospitality, co-living, serviced apartments, hotels, or related accommodation management environments.
- Proven experience managing day-to-day property operations, facilities coordination, maintenance, and contractor management.
- Experience in leasing, sales, occupancy management, or customer-facing commercial roles with demonstrated ability to achieve occupancy and revenue targets.
- Experience handling customer or resident enquiries, complaints, and relationship management.
- Knowledge of Australian residential tenancy practices and property compliance requirements is preferred.

About us Weave Campus Ultimo is a purpose-built student accommodation property located in the heart of Sydney’s student precinct. Offering 70 fully furnished studio apartments, Weave Campus Ultimo provides students with a convenient, comfortable and highly personalised living experience close to leading universities, TAFE, transport, shopping, dining and entertainment.

As a boutique student accommodation, we place a solid emphasis on creating a welcoming community, delivering an exceptional resident experience and maintaining a high standard of property operations.

📌 Community Manager (Student Accommodation) (Ultimo)
🏢 Weave Living Australia
📍 Ultimo