/n /n Shred-X is seeking a proactive Customer Growth Specialist to help drive the growth of our Electronic Destruction and IT Asset Disposition (ED/ITAD) services. /n /n As our Customer Growth Specialist, you’ll open doors to new business, and guide enquiries towards the right solution and help existing customers get more from our services. /n /n You’ll manage opportunities from first contact through to onboarding, visit customers occasionally to understand their needs and present solutions. /n /n This is an excellent opportunity for someone who enjoys building relationships, creating commercial opportunities and taking ownership of the details that deliver a great customer experience. /n /n What you'll do: /n /n
- Proactively identify and research potential customers and existing customer cross-sell opportunities
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- Prospect through phone, email, digital channels and approved sales campaigns
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- Manage Western Australian leads and inbound enquiries, progressing qualified opportunities
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- Engage prospective and existing customers, qualify needs, and recommend suitable service solutions
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- Prepare quotations, follow up opportunities, and progress sales through onboarding
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- Maintain accurate CRM records, scheduled follow-ups, and strong pipeline coverage
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- Coordinate customer onboarding and handovers with operations and service teams
/n /n /n What we’re looking for /n /n
- Experience in outbound sales, telesales, business development, customer acquisition or a similarsales role.