13 Nov
|
Labourpower Recruitment Services
|
Townsville
13 Nov
Labourpower Recruitment Services
Townsville
Customer Service Officer - Work from Home We are seeking a Customer Service Officer with call centre or inbound/outbound call experience to join a large service provider in a full-time role. My client is a well known national service provider who are looking to add another team member to their high performing unit. Extensive training & onboarding will be provided to get you up to speed.
This is a outstanding permanent opportunity for a CSO who needs the flexibility to work from home. The successful candidate will be able to demonstrate the following key standards:
- Previous experience in a call centre environment, with the ability to provide solutions & product information - Service inbound/outbound calls to customers,
providing timely support and effective resolution of inquiries and issues - Maintain accurate and detailed records of customer interactions - KPIs of 40-60 calls a day - Monday to Friday - 8am to 5pm - Flexible breaks throughout the day for school drop off etc - The first 6 months will very supportive with training, and mentoring - You'll be part of a supportive team that have daily catch ups & support groups Qualifications and Skills:
- At least 1-2 years in a similar customer service role - Polished & professional phone manner - Clear & concise communication - Highly organised LP Consulting Services | labourpower-consulting-services
📌 Customer Service Officer - WFH (Townsville)
🏢 Labourpower Recruitment Services
📍 Townsville