Job Summary

As a Digital Automation Consultant, you will play a key role in designing and delivering end-to-end automation and workflow solutions for our customers. Working closely with our Sales and Pre-Sales teams, you will lead discovery, shape solution design, and deliver high quality implementations that drive measurable client outcomes.

Key Responsibilities

- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training,



and commissioning of solutions
- Build robust, trusted relationships with customers and internal stakeholders

Skills

Skills & Experience

- We are seeking a consultant with strong experience across digital workflow and automation technologies, including:
- Nintex suite (Process Manager, Workflow, Forms, K2)
- SharePoint consulting, including configuration and migrations
- Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
- Broad experience across workflow automation, BPM, RPA, and content management solutions

You will also bring:

- Proven experience leading discovery, design, and implementation engagements
- Ability to translate business requirements into practical, scalable solutions
- Excellent communication, documentation, and stakeholder engagement skills

** this position can be based in either Sydney or Melbourne

📌 Digital Automation Consultant (Australia)
🏢 Ricoh
📍 Australia