Director of Clinical Governance & Quality

Alzheimer's Queensland (AQ) Upper Mount Gravatt, Brisbane | Full Time Executive Leadership Team | Reporting to the CEO

Challenge expectations of aged care. Champion dignity and choice. Make the extraordinary ordinary.

Alzheimer's Queensland (AQ) is seeking an experienced clinical leader who believes that quality care begins with understanding the person: their life, relationships, preferences and what matters most to them.

Our ambition is to make the extraordinary ordinary for our residents and clients. Meaningful experiences, personal choice and opportunities to live well should be part of everyday life. Because every person's needs and aspirations are different, our services must respond accordingly.

As Director of Clinical Governance and Quality, you will help turn this ambition into clear standards, capable leadership and everyday care that makes a meaningful difference.

About Us

AQ is a not-for-profit organisation providing residential aged care, community support, cottage-based respite, community nursing and allied health services across Queensland and New South Wales.

We support older people, including those living with dementia, to maintain connection, wellbeing and independence through services that place the individual at the centre of care.

About the Role

As Director Clinical Governance & Quality, you will lead AQ's clinical governance framework and quality systems, ensuring services meet regulatory requirements while continually improving outcomes for residents and clients.

You will work closely with Residential and Community Care Managers to strengthen service performance, build leadership capability and promote a culture of accountability, learning and continuous improvement.

Education, coaching and support will be central to your approach. You will help leaders and teams embed dignity of risk, supported decision-making and personalised care into everyday practice.

Key Responsibilities

· Strengthen manager capability and accountability by helping leaders translate AQ's expectations into measurable service-level actions with explicit responsibilities, timeframes and outcomes.





· Embed dignity, choice and individualised care by ensuring governance frameworks, policies and practices support personal preferences, goals and participation in decision-making.

· Challenge established practices that unnecessarily restrict choice or independence, and support managers to implement practical alternatives.

· Build capability through education by partnering with People & Culture and operational leaders to deliver coaching, mentoring and education in dementia care, clinical judgement, dignity of risk and supported decision-making.

· Lead clinical governance systems that support safe, effective and personalised care across residential, community and home-based services.

· Drive meaningful service reviews through analysis of audits, incidents, complaints, feedback and clinical indicators to inform continuous improvement.

· Strengthen care planning and coordination by improving assessment processes, documentation, escalation pathways and continuity of care.

· Promote resident and client voice by ensuring meaningful opportunities for feedback, participation and service co-design.

· Provide executive assurance on clinical outcomes, risks, regulatory preparedness and improvement priorities.

· Lead the Clinical Governance and Quality team, setting priorities, developing capability and fostering collaborative relationships across AQ.

About You

You are a clinically credible, practical and collaborative leader who builds trust, communicates expectations clearly and follows through. You work alongside operational managers to strengthen leadership capability, support sound decision-making and maintain accountability for service delivery.

You recognise that a life worth living involves choice,



and that choice sometimes comes with risk. Rather than focusing solely on risk avoidance, you help teams balance safety, clinical judgement and individual preferences to support outcomes that reflect what matters most to each person.

Through education, coaching and practical guidance, you build leaders' and teams' confidence to apply dignity of risk and supported decision-making in everyday care, enabling residents and clients to maintain independence, autonomy and quality of life.

You Will Bring:

- Relevant tertiary qualifications in nursing or another clinical health discipline.
- Current professional registration where applicable.
- Significant senior leadership experience in clinical governance, quality and risk within aged care.
- Solid knowledge of the Aged Care Quality Standards, legislative requirements and regulatory frameworks.
- Experience leading quality improvement and organisational change initiatives.
- Demonstrated success developing leadership capability and improving service performance.
- Exceptional stakeholder engagement, communication and influencing skills.
- Strong analytical, problem-solving and decision-making capability.

Travel to AQ's residential services, community centres and hubs across Queensland and New South Wales may be required. Why Join AQ?

- Executive leadership opportunity reporting directly to the CEO.
- Influence organisational strategy and service delivery.
- Drive meaningful improvements for older people and people living with dementia.
- Lead a dedicated Clinical Governance and Quality team.
- Access not-for-profit salary packaging benefits.
- Join an organisation committed to innovation, person-centred care and continuous improvement.

Apply Now To apply, please click "Apply Now" to review the full job advertisement on our website and submit your CV and cover letter outlining your relevant experience and leadership achievements. As part of your application, please include an example of a significant quality or clinical improvement initiative you have led, the actions you took and the outcomes achieved.

📌 Director of Clinical Governance & Quality (Upper Mount Gravatt)
🏢 Alzheimer's Association of Queensland
📍 Upper Mount Gravatt