High Intensity Support Worker (NDIS) – Join Our Growing Team

About Us

We are a dedicated and growing NDIS provider committed to delivering high-quality, person-centred care that empowers individuals with disabilities to live independently and achieve their goals.

Our team values compassion, integrity, and respect, and we are looking for support workers who share our passion for making a meaningful difference.

About the Role

As a Support Worker, you will provide direct care and support to NDIS participants in their homes and within the community. You will assist with daily living tasks, personal care, and social engagement, while supporting participants to achieve their individual goals in a safe and empowering environment.

Key Responsibilities

- Deliver person-centred care in line with individual support plans
- Assist with personal care (showering, dressing, toileting)
- Support with domestic tasks (cleaning, cooking, shopping)
- Provide community access and accompany clients to appointments and activities
- Encourage independence and skill development
- Maintain accurate documentation and incident reporting
- Communicate effectively with participants, families, and the care team
- Provide social support and companionship

Disability Support Worker – Complex Care & Wound Care Support

Key Responsibilities

- Deliver person-centred support in accordance with the participant’s individual support plan and clinical care requirements.
- Provide ongoing wound care support in accordance with documented wound management plans, training and clinical direction.
- Maintain a high level of clinical vigilance, monitoring and recognising changes in the participant’s skin integrity, wound presentation and overall wellbeing.
- Identify and promptly escalate any clinical concerns, changes in condition or signs of potential infection to the appropriate clinical team.
- Work collaboratively with the Clinical Lead to ensure continuity of care and consistent clinical oversight.
- Provide weekly clinical updates and reports to the Clinical Lead regarding wound presentation, progress, observations and any concerns.




- Maintain accurate and comprehensive progress notes, wound observations and relevant documentation following each shift.
- Assist with personal care, hygiene, dressing, toileting and other daily living activities as required.
- Support the participant with domestic tasks, daily routines and activities while maintaining dignity, choice and independence.
- Follow infection prevention and control procedures and maintain appropriate hygiene standards.
- Communicate effectively with the participant, family, Clinical Lead and broader support team.
- Attend ongoing training, supervision and professional development sessions to maintain and enhance clinical support competencies.

About You You are a compassionate, reliable and observant Disability Support Worker who understands the importance of clinical vigilance when supporting participants with complex and ongoing health needs.

You have a strong interest in developing your clinical support skills, particularly in wound care management, skin integrity monitoring and complex care delivery.

You are confident recognising changes in a participant's presentation, documenting observations accurately and escalating concerns in a timely and appropriate manner.

You understand the importance of consistency, accountability and working under clinical guidance to ensure secure, high-quality support.

Requirements

- Certificate III or IV in Disability, Individual Support, Community Services or equivalent (or currently working towards).
- Previous experience in disability support, aged care or complex care environments (highly regarded).
- Experience or demonstrated interest in wound care and clinical support (desirable).
- Current NDIS Worker Screening Check.
- Current First Aid and CPR certification.




- National Police Check (within the last 12 months).
- Working With Children Check (if applicable).
- Valid Australian Driver's Licence and access to a reliable vehicle.
- Comprehensive car insurance.
- Strong written and verbal communication skills.
- Ability to complete detailed progress notes and weekly clinical reports.
- Confidence recognising and escalating changes in a participant's health or wound presentation.
- Willingness to undertake a psychometric assessment.
- A strong commitment to following clinical direction, infection control procedures and participant-specific care plans.

What We Offer

- Ongoing complex clinical care training and development.
- Dedicated wound care management training.
- Ongoing clinical guidance and support from our Clinical Lead.
- Regular opportunities for clinical supervision and feedback.
- Structured ongoing professional development (CPD).
- Opportunities to develop specialised skills in complex disability and clinical support.
- Consistent and ongoing support opportunities with the participant.
- Flexible working arrangements and a supportive team environment.
- Opportunities for career progression and professional growth.
- The opportunity to make a meaningful difference in the life of a participant requiring consistent, high-quality clinical support.

This is an opportunity for a motivated Disability Support Worker to develop their clinical capabilities while providing consistent, compassionate and clinically informed support to a participant with ongoing wound care needs.

Apply Now

If you are passionate about empowering others and want to be part of a supportive team, we would love to hear from you!

Submit your resume today or contact us for more information.

Pay: Up to $70.00 per hour

Expected hours: 2.0 per week

Benefits

- Employee mentoring program
- Professional development assistance
- Referral program
- Travel reimbursement

Application Question(s):
- Are you willing to undergo a psychometric assessment?

Experience:
- Disability: 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Disability Support Worker (Sydney)
🏢 Shivoham Care Solutions
📍 Sydney