About Us The Acres Club is a community-focused venue and part of the wider Bankstown Sports group, offering gaming, food & beverage and entertainment experiences to our members and guests.

Gaming is a significant part of the venue’s operation. We’re looking for an experienced Club hospitality leader who understands gaming operations, compliance and the importance of delivering exceptional service in a busy registered club environment.

About You

You’re an experienced registered club and gaming professional who leads from the front, builds solid teams and is confident taking ownership of venue operations.

To be successful, you will bring: Previous leadership experience within a registered club or gaming venue

Strong gaming operational experience and knowledge

Previous experience as a Duty Manager, Gaming Supervisor, Gaming Manager or similar leadership role

Current RSA and RCG Competency Cards

Strong understanding of gaming compliance and responsible gambling requirements

Proven ability to lead, coach and develop teams

Sound operational knowledge across gaming, bar and food & beverage

Excellent communication, conflict resolution and customer service skills

Experience with cash handling, reconciliations, incident management and shift reporting

Strong problem-solving skills and confidence making operational decisions

Flexibility to work a rotating roster including evenings, weekends and public holidays

Current First Aid Certificate will be highly regarded About the Role

Reporting to the Venue Manager, the Duty Manager plays a key leadership role in the day-to-day operation of The Acres Club.

This is a hands-on position where you’ll be highly visible across the venue, leading frontline teams, overseeing gaming operations,



maintaining strong compliance standards and ensuring every member and guest receives an exceptional experience.

Key responsibilities include: Lead and support frontline teams across gaming, bar, food & beverage and venue operations

Oversee gaming operations and maintain strong service and compliance standards

Champion exceptional member and guest experiences

Coach, mentor and develop team members

Confidently manage escalated customer enquiries and service recovery

Ensure compliance with RSA, RCG, WHS and Club operating procedures

Maintain high presentation, safety and operational standards

Oversee cash handling, reconciliations, incidents and shift reporting

Assist with rostering, stock control, security and venue requirements

Support promotions, events and member engagement activities

Provide confident operational leadership and decision-making during your shift

Foster a culture of accountability, teamwork and continuous improvement Why Join Us?

This is an opportunity to take on a key leadership position at The Acres Club while continuing to develop your career as part of the broader Bankstown Sports group. 5 weeks annual leave plus additional wellbeing leave

Generous daily meal allowance

Opportunity to lead within a busy, gaming-focused community Club

Career progression opportunities across a large, multi-venue hospitality group

Ongoing leadership training, mentoring and professional development

Employee reward and recognition programs

Supportive and experienced leadership team

Positive team culture where your contribution is genuinely valued If you’re an experienced club and gaming leader looking for your next opportunity, we’d love to hear from you.

Apply now and take the next step in your leadership career with The Acres Club and Bankstown Sports.

📌 Duty Manager - The Acres Club (Greenacre)
🏢 Bankstown Sports Club
📍 Greenacre