Our Company
Motium is a designer and advanced manufacturer of rugged technology and accessories for harsh environments, providing a range of standard and custom products to our global customer base – think tough and technical computers, LCD monitors, IIoT, cables, and more.
With 24 years’ experience in the game, our tech is developed from the ground up and is proudly made TUFFer down under in Western Australia.
Motium is on a growth trajectory, and we are looking to find a highly capable, reliable, and zesty individual to join us on our journey. If you’re passionate, keen to learn, and looking to achieve more than you ever thought possible, Team Motium offers the potential for you to help create something you can be an important part of.
About The Role
As an Electronics Repair Technician, you will combine your passion for electronics and problem-solving in a hands-on role supporting the reliability and performance of Motium's products. You will manage repair cases from initial diagnosis through to repair, testing, validation and release, ensuring products are restored efficiently and to the highest quality standards.
Using structured troubleshooting techniques, you will identify root causes, resolve technical issues, and contribute to ongoing reliability and performance of our products across both warranty and non-warranty repairs. You will also support continuous improvement initiatives by identifying recurring faults, providing technical feedback, and maintaining accurate service records.
This role plays a key role in achieving the service team's performance objectives by delivering quality repair outcomes, meeting turnaround time targets, and ensuring customers receive a professional and reliable service experience in accordance with our company standards.
Reporting to the Service Manager, this is a full-time position based at our facility in Bentley. Due to the hands-on nature of the role, onsite attendance is required.
While your technical expertise will be highly valued, we don't expect you to know everything from day one. We are committed to your development and will provide both in-house and external training opportunities to support your success and career growth with Motium.
Your day-to-day will revolved around the following:
- Diagnose and repair electronic and computer-based products using structured troubleshooting techniques.
- Investigate hardware, software,
firmware and connectivity issues across Windows and Linux environments.
- Test, validate and document repairs to ensure products meet quality standards.
- Communicate technical findings and repair outcomes clearly to both technical and non-technical stakeholders.
- Support continuous improvement initiatives by identifying recurring faults and contributing to root cause analysis.
- Work collaboratively within the Service team while maintaining a strong focus on safety, quality and career development.
What Are We Looking For? Here are some of the things we think will make you likely to succeed in this role:
- A qualification (or are currently studying) in Electronics, Communications, Computer Systems, or a related field.
- Experience troubleshooting and repairing electronic or computer-based systems.
- Strong analytical and problem-solving skills with the ability to diagnose faults and identify root causes.
- The ability to interpret technical documentation, test procedures and specifications.
- Experience testing, validating and documenting technical outcomes with a high level of accuracy and attention to detail.
- An understanding of Windows and Linux operating systems.
- A customer-focused mindset with excellent communication skills and the ability to explain technical information to both technical and non-technical audiences.
- The ability to work effectively in a structured, process-driven environment while managing competing priorities.
- A proactive approach to learning, continuous improvement and professional development.
- Experience working collaboratively within a small team environment.
Nice to Have:
- Experience with electronics, embedded systems, or computer hardware repair.
- Exposure to coding or scripting concepts.
- Experience using repair tracking, scheduling, ERP/MRP or CRM systems (such as Salesforce or Ostendo).
- Experience recording and reporting operational metrics, including repair turnaround times and workflow performance.
We understand that not everyone is confident when applying for roles. If you are feeling unsure about any of the details,
please don’t hesitate to email us at
[email protected], and we will be in touch with you as soon as we can. And we’re sorry, but you do need to have permanent rights to work in Australia. Here are 4 reasons why we think you will love working with us:
- Culture of friendliness and inclusivity: We truly care about our people and our work, embracing the diversity of our workforce and ensuring everyone has a sense of belonging. From day-to-day collaboration to team social events and celebrations, we foster a workplace where everyone feels connected.
- A workplace that supports you every day: From free coffee and snacks to a comfortable environment, we make sure you feel energised, supported, and ready to do your best work.
- Receive recognition for your wins: Our favourite pastime is to celebrate the success of our employees and recognise their contribution to our company. We want you to take pride in your accomplishments, and if you’re doing a fabulous job, we want to make sure you know!
- Chances for growth and progression: As Motium continues to grow in every facet, you will grow with us. There will be plenty of ways for you to achieve your career goals and targets. Hear that? That’s the sound of opportunity calling your name.
Here are 4 reasons we are afraid you might not want to join us:
- We operate in a high-feedback environment. You will be required to challenge, be challenged and face challenges. We recognise that this approach is not for everyone.
- Motium is growing. As such, not all our policies and procedures are shiny and well-polished. We are a work-in-progress and catching up as quick as we can. However, if you find it difficult to work without 100% of the processes outlined, this role might not be for you.
- We are agile, quick, and quick to react when we see problems. We expect everyone to take ownership of their own mistakes, and help deliver a successful, quality resolution.
- We take pride in what we do and aim to deliver highest quality solution possible for the problem. This requires a high level of attention to detail.
Want to join us? To apply, please provide your resume and a cover letter highlighting what you specifically can bring to this role.
Unsure what to include in your cover letter? Don’t stress! Let us know what your top 3 skills or accomplishments are and why you think you have met your match in us.
📌 Electronics Repair Technician (Bentley)
🏢 Motium
📍 Bentley