We are looking for a highly experienced Real Estate Sales Administrator / Office Coordinator who can take ownership of the day-to-day administration of a busy sales team.

This is not an entry-level reception role. We are looking for someone who already understands how a real estate sales office operates and can step into the role with minimal training.

The ideal candidate will be confident managing the administration behind the entire sales process and supporting multiple sales agents at the same time.

Key responsibilities and experience should include:

- Extensive experience in real estate sales administration
- Robust knowledge of real estate CRM systems and the ability to learn and manage multiple platforms
- Experience with Reapit / AgentBox or similar real estate CRM systems
- Managing property listings from initial authority through to settlement
- Preparing and maintaining property files and sales documentation
- Uploading and updating listings across property portals
- Managing vendor and buyer information within the CRM
- Preparing invoices, tracking payments and following up outstanding amounts
- Keeping accurate records of marketing expenses, property costs and campaign payments
- Coordinating photography, floorplans, signboards and other property marketing




- Monitoring sales campaigns and ensuring all required tasks are completed on time
- Keeping track of contracts, deposits, settlements and key transaction dates
- Assisting with sales trust and payment administration where required
- Preparing reports and keeping management updated on outstanding matters
- Supporting the sales team with day-to-day administration and follow-up
- Managing incoming calls, emails and general office enquiries professionally
- Maintaining accurate databases, documents and compliance records
- Confident using Microsoft 365, Outlook, Excel, SharePoint and other business software
- Strong attention to detail and the ability to identify missing information before it becomes a problem

We need someone who is extremely organised, proactive and capable of taking responsibility for the administration of the sales department rather than waiting to be told what to do. The successful candidate should be comfortable keeping track of multiple properties, agents, invoices, payments, contracts and deadlines at the same time.

Previous experience working in a busy Victorian real estate sales office is essential.

The right person will become a key support person for the entire sales team and help ensure the office runs efficiently, accurately and professionally.

📌 Experienced Real Estate Receptionist – Part-Time or Full Time (Cranbourne West)
🏢 Family Realtors
📍 Cranbourne West