Be Part of Something New – Join the Opening Team at Mantra Orange!

An exciting new chapter in Orange's hospitality scene is about to begin! Mantra Orange, a brand-new 80-room hotel, is preparing to open its doors in the heart of one of NSW's most vibrant regional destinations.

Proudly operating under the Mantra brand, part of Accor – one of the world's leading hospitality groups, we are bringing a fresh accommodation experience to Orange.

This is your opportunity to join us from day one, build a great team and establish the high standards of service and hospitality that our guests will remember.

Our ideal Head Housekeeper is an experienced, hands-on hospitality qualified with strong people management skills and a proven ability to lead, motivate and develop a housekeeping team.

We are looking for someone who is firm but fair, approachable, organised and results-driven. They must be confident managing different personalities, resolving staff conflicts, addressing poor performance and getting the best out of their team while maintaining a positive and supportive working environment.

The successful candidate will be an excellent trainer who leads by example, demonstrates the correct way to complete tasks and takes pride in developing staff. They must be prepared to roll up their sleeves and assist with cleaning rooms when the team is under pressure.

Previous hotel housekeeping supervisory or management experience is essential, along with strong attention to detail, rostering, labour productivity, quality control and time management skills.

Above all, we want a natural leader who earns respect, communicates clearly, understands when staff need encouragement or support, and can balance high standards with empathy and teamwork.





This is an opportunity to help establish the housekeeping department of a brand-new 80-room Mantra hotel in Orange, NSW.

Three reasons to join us

· Help launch a brand-new 80-room Mantra serviced-apartment hotel in Orange.

· Lead and shape your own housekeeping team, systems and standards from day one.

· Enjoy predominantly daytime work with a 7:30 am start and a five-day roster.

What you will do

· Lead the daily team briefing, allocate rooms fairly, set clear productivity expectations and follow through on performance and room readiness.

· Coach staff individually, demonstrate room-cleaning methods and presentation standards, inspect work and provide constructive feedback.

· Build a respectful, motivated team; manage different personalities, listen to concerns and resolve disagreements or performance issues calmly and fairly.

· Plan rosters and workload, support new starters, identify training needs and help staff improve their speed and confidence without compromising safety or quality.

· Work alongside room attendants during busy periods, including cleaning rooms when necessary; oversee inspections, linen, supplies, WHS, labour efficiency and coordination with Front Office and Maintenance.

What you will bring

· Essential: proven experience supervising a hotel or serviced-apartment housekeeping team, including staff performance and day-to-day room operations.

· Strong people-management skills: able to motivate, delegate, hold staff accountable, address underperformance and resolve workplace conflict respectfully.

· A patient, approachable trainer who can explain and physically demonstrate the correct standard, while maintaining firm and consistent expectations.

· Hands-on attitude, excellent organisation and attention to detail; able to stay calm under pressure and assist with cleaning when needed. Opera or Flexkeeping experience is an advantage.

📌 Head Housekeeper – Mantra Orange
🏢 Zapari Services
📍 Orange