- Proven experience supervising within the hospitality industry.
- Experience leading teams across café, restaurant and function service environments.
- Available to work various shifts, including evenings and weekends.
Royal Motor Yacht Club Broken Bay is growing our hospitality team, and we’re looking for experienced, passionate people to join us at our beautiful waterfront club in Newport. With a variety of cafés, restaurants, bars and event spaces, we offer a diverse and welcoming hospitality environment. We are looking for an enthusiastic, fun, experienced Hospitality Supervisor and would consider full time or part time applicants.
Summary:
A friendly, organised and proactive team player with experience across café, restaurant, and function service. Someone who leads by example, enjoys being on the floor and takes pride in delivering exceptional service.
Responsibilities:
- Oversee daily operations to ensure a high standard of service and guest satisfaction.
- Lead and support the on the floor hospitality team to ensure members have exceptional experiences.
- Opening and closing of the club including preparing for service and team briefing.
- Assist in staff recruitment and training, fostering a positive and productive work setting.
- Handle guest complaints and feedback promptly and professionally.
- Ensure compliance such as RSA and RCG rules and manage POS system
- Coordinate with other departments to ensure seamless service delivery.
Experience:
- Proven experience in a supervisory role within the hospitality industry.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle challenging situations.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexibility to work various shifts, including evenings and weekends.
Company Overview
There is truly something special about RMYC Broken Bay, hidden in the beautiful waters of Pittwater, it boasts views over Scotland Island and the surrounding waterways. RMYC Broken Bay offers that relaxed “ feel-good” vibe and natural positive energy. We are a club of camaraderie catering to a diverse community of cruising, sailing, racing, fishing and social events & activities. We believe in the spirit of kinship and welcome both those who want to socialise and enjoy the club’s atmosphere, along with the boating community.