This employer is a software company seeking a Key Account Manager to champion its most strategic customer partnerships. You will be responsible for the health, retention and commercial expansion of your assigned accounts.

The Role

- Proactively identify, negotiate and close expansion opportunities within your existing book of business.
- Build and maintain relationships with key stakeholders, business users and procurement teams.
- Partner with renewal managers on a seamless renewal experience, providing strategic context and account health insight to reduce churn risk.
- Act as the voice of the customer across Sales, Technical Support and Finance.
- Plan account strategy proactively across your territory.

What You'll Need





- A minimum of 5 years in an account management or success role, selling or managing complex cloud or SaaS solutions for large enterprises.
- A proven history of owning and exceeding a sales quota, with a focus on growing revenue within existing accounts.
- Exceptional communication skills and the ability to lead cross-functional teams.
- A self-starter with analytical rigour and proficiency in Salesforce and Google Workspace.

What's On Offer

- Market-competitive salary
- The chance to work with open-source technology in a high-growth market.

Apply via Haystack today!

📌 Key Account Manager (Australia)
🏢 Haystack
📍 Australia