Manager Family Relationship Centre Bunbury

Permanent Part time – 30 hours per week

Bunbury

Over the last 70 years Relationships Australia WA has been providing relationship support services for individuals, couples, families and communities. We are a team of professional and highly motivated staff who are committed to enhancing the lives of communities, families and individuals and supporting positive and respectful relationships.

About the role

It’s all about the people!

We are seeking a dedicated and experienced Manager for our Family Relationships Centre (FRC). The FRC offers family dispute resolution services (mediation) for families impacted by separation. In this leadership role, you will manage the operational and administrative functions of the FRC, ensuring high-quality service delivery in line with the framework, policies, and guidelines.

You will be responsible for managing client relationships, supporting staff development, and maintaining high standards of service quality and compliance.

Key Responsibilities:

- Administration & Systems Management: Develop and maintain efficient administrative systems relevant to FRC services, ensuring adherence to organizational processes and guidelines.
- Clinical Quality Control: Maintain clinical quality control processes across all practices and ensure that services are delivered in accordance with FRC policies and guidelines.
- Program Reporting: Provide regular reports to the Executive Manager Family Law regarding program performance and client outcomes.
- Staff Management: Complete staff timesheets,



approve leave, and assist in the recruitment, induction, and training of new staff in consultation with the Executive Manager Family Law.
- Productivity & Performance Monitoring: Monitor staff productivity according to FRC and organizational KPIs, and address underperformance in a supportive and timely manner.
- Professional Development: Support staff in identifying areas for further development and conduct performance reviews to ensure continuous improvement.

Essential:

- Tertiary qualification in Social Science, Management, Law, or equivalent experience.
- Management experience.

- Skilled leadership
- Experience in operationalising strategy, governance, risk management, human resources, funding contractual requirements, and maintenance of facilities.

Desirable:

- Qualifications: Graduate Diploma of Family Dispute Resolution, Accreditation as a Family Dispute Resolution Practitioner.
- Demonstrated leadership capabilities, with the ability to inspire and motivate others to embrace change.
- Solid analytical and problem-solving skills, capable of identifying and addressing barriers to change.
- Ability to multitask and manage multiple projects simultaneously.





Why Join Us? We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

- Salary $124,802.49 to $130,013.42 per annum pro rata plus superannuation
- Non-for-profit salary packaging up to $18,550
- Additional annual leave at year-end up to three days
- Staff Reward program to provide savings on your everyday expenses
- We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request. Please contact Elizabeth Thompson, Executive Manager Family Law [email protected] for more information.

Application instructions

Applications must include a cover letter outlining suitability for the role, a current resume and be submitted via SEEK.

Applications close at 12 noon, 30 November 2026.

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), Police checks and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse background

📌 Manager Bunbury Family Relationship Centre
🏢 Relationships Australia Western Australia
📍 Bunbury