Salary before tax, plus superannuation. AUSTRALIA ONLY – Applicants must currently reside in Australia and have valid Australian working rights.
About the Position
We are recruiting on behalf of one of our partner companies for a Merchant Support Specialist to assist with merchant account coordination, information management and daily operational enquiries.
This position offers an opportunity to develop practical experience in merchant services and digital business operations.
Applicants with strong communication skills, a willingness to learn and an organised approach to work are encouraged to apply.
Key Responsibilities
- Assist merchants with routine account-related enquiries.
- Review and maintain merchant information within internal systems.
- Support merchant onboarding and account documentation.
- Coordinate operational requests with relevant internal teams.
- Monitor and update the progress of merchant support cases.
- Maintain accurate records of communications and completed tasks.
Candidate Requirements
- Currently residing in Australia with valid working rights.
- Good written and verbal communication skills.
- Basic computer knowledge and digital literacy.
- Strong attention to detail and problem-solving abilities.
- Ability to manage tasks independently and meet deadlines.
- Professional attitude and willingness to learn.
Previous experience in merchant services or customer support is beneficial but not essential.
What We Offer
- Remote working opportunities across Australia.
- Full-time and part-time employment options.
- Structured onboarding and practical training.
- Supportive and collaborative working environment.
- Opportunities to gain experience in merchant operations.
- Clear responsibilities and ongoing team support.
Recruitment Process We are managing the initial recruitment process on behalf of our partner company.
Interested applicants should submit their updated CV through LinkedIn.
- Applications will be reviewed based on suitability and eligibility. Shortlisted candidates will be referred to our partner company's hiring team for further information about the role, employment conditions and next steps.
📌 Merchant Support Specialist – Remote | Australia Only
🏢 AI Builders Hub
📍 Australia
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